2by2 Holidays Reviews 

227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and expert local guides for their exceptional helpfulness, friendliness, and deep knowledge demonstrated during every single excursion. Many reviewers note that the dedicated team always goes above and beyond to ensure every travel requirement is met smoothly and efficiently. Travelers also highlight the seamless organization of their trips, noting that all flights, airport transfers, and custom itineraries are handled with meticulous attention to detail. People deeply appreciate the highly personalized planning approach and outstanding communication, which guarantees completely stress-free and unforgettable holidays across incredible worldwide destinations.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting wonderful and memorable trips... See more

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and professional throughout the planning and... See more

Service

Reviewers highlight positive aspects of service, noting that all connections and transfers run like... See more

Location

Reviewers express high satisfaction regarding the accommodation and location, highlighting that every stop... See more

Customer service

Users describe positive interactions with customer service, noting that communication was excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been considering visiting South Africa for the flowers for several years, but we wanted to ensure we were there at the right time with the ideal itinerary. 2by2, working with Geoff Crane (natur... See more

Company replied

Rated 5 out of 5 stars

Lisa at 2by2 Holidays, tailored a holiday in Kruger National Park perfectly to our request. Having experienced a few safaris in the past we were looking to visit Kruger for the first time. She picked... See more

Company replied

Rated 5 out of 5 stars

This was our fourth holiday booked through 2by2 travel and as always, it fully lived up to all our expectations. Arrangements for flights and hotels were perfect. We were met on arrival at the various... See more

Company replied

Rated 5 out of 5 stars

The whole trip came fully up to expectations, if not exceeded them. With a group of just 4 clients plus an excellent guide/driver, we were treated to over 300 bird species which the guide found, ident... See more


Company details

  1. Tour Operator
  2. Travel Agency

About 2by2 Holidays

Written by the company

Tailor Made Holidays, Safari & Wildlife Tours to AFRICA + INDIA + LATIN AMERICA
Explore our exciting range of financially protected tailor made holidays, safari & wildlife tours to Africa, India & Latin America - ranging from luxury fly-in safaris & private tours, to value packages, escorted small group tours & self drive. As a family-owned company we put you, our customer, at the centre of everything we do. We are passionate travellers ourselves and with over 20 years experience we are well placed to advise you on your next trip. So combine your ideas with our expertise and let us help you create a holiday of a lifetime.
 
We offer a range of wheelchair accessible safari holidays as well as specialist birding tours, horse riding holidays, luxury train journeys and many special interest tours, including the Zulu Battlefields. Our sister company  Auriel Holidays covers the UK, Europe, North America, Australasia & Asia.
 
Southern & East Africa
 
In Southern & East Africa our tailor made holidays, safari & wildlife tours will introduce you not only to the 'Big Five' but also to many other creatures, both great & small. Through our guides, you will also meet the local people. South Africa truly is a "World within one Country", with many malaria-free options. Kenya offers a great variety of parks, including the open plains of the Masai Mara, whilst in Tanzania you can explore the incomparable Serengeti. Uganda & Rwanda are known for their endangered mountain gorillas, whilst Botswana's Okavango Delta offers an exclusive fly-in experience. You can also view the mighty Victoria Falls that is shared between Zimbabwe & Zambia, explore the deserts & canyons of Namibia, spot lemurs in Madagascar, discover historic treasures in Ethiopia, relax on the shores of Lake Malawi or on one of Mozambique's spectacular beaches. We will work with you to tailor make a holiday that is perfect for you.
 
Latin America
 
Central America's wildlife gem is Costa Rica with its nesting turtles, sloths & some of the best birdlife on the planet. Panama also offers wonderful birding, cultural & wildlife tours, whilst Nicaragua also offers a cultural experience. Mexico has an incredibly ancient history, with more World Heritage Sites than any other country in the Americas, as well as a vibrant culture. It has magnificent Mayan and Aztec ruins to explore, numerous delightful Spanish colonial towns such as Oaxaca & Puebla, the Copper Canyon train & the sparkling Caribbean beaches of the Mayan Riviera. All our tailor made holidays, safari & wildlife tours in Central America can be adjusted to meet your specific requirements.
 
South America is enormously diverse, with many opportunities for tailor made holidays, safari & wildlife tours. It is home to the mighty Amazon Basin, which spans nine countries & offers magnificent rainforest wildlife & neotropical birding - whether staying at a lodge or aboard a river boat. The Pantanal wetlands in Brazil is the continent's premier wildlife region for viewing larger mammals such as capybara & the awesome jaguar, whilst an expedition cruise to the Galapagos Islands will reveal marine wildlife found nowhere else on earth - although it does come at a price. Colombia is relatively unknown but incredible varied, whilst Peru offers a world-class cultural experience, with many Inca sites including the amazing citadel at Machu Picchu. Argentina & Chile offer astonishly varied landscapes, ranging from the deserts of the Atacama & Salta, to the ice fields of Patagonia, as well as delicious food & wine - with all tailor made holidays, safari & wildlife tours to Latin America adjustable to your needs. You can fly to the Falkland Islands, take a thrilling expedition cruise through the fjords of Patagonia, or venture deep into Antarctica.
 
India, Sri Lanka, Nepal & Bhutan
 
In India we offer tailor made holidays, safari & wildlife tours of the Golden Triangle, with its rich heritage & breathtaking architecture - including the incomparable Taj Mahal. We also offer thrilling tiger safari holidays to all the key reserves for the incredible privilege of seeing a Royal Bengal tiger in the wild. You can enjoy some of the best birding in the world in India, as well as view Asiatic lions in Gujarat, see one-horned rhino in Kaziranga & search for snow leopards in the Himalayas. We also offer private cultural tours to Amritsar, which is home to the Golden Temple; scenic Shimla in the foothills of the Himalayas; the incredible temples of southern India; & many lesser-visited regions. All tailor made holidays, safari & wildlife holidays to India can be adjusted to your needs. Beautiful Kerala, known as "God's own Country", is popular for relaxation after tailor made holidyas, safari & wildlife tours of India, as are the beaches of Goa.
 
Sri Lanka is justly proud of its many ancient Buddhist sites. In addition to its spectacular beaches, you can see leopards & Asian elephants in the wild, enjoy walking in the Knuckles Mountains & exceptional birding one of our wildlife tours. Nepal is know for trekking in the foothills of the Himalayas, whilst Bhutan provides a fascinating cultural experience.
 
For expert advice on tailor made holidays, safari & wildlife tours to Africa, India & Latin America email or call us on +44 (0)1582 766122 to speak with a specialist travel consultant.
  
We have been arranging tailor made holidays, safari & wildlife tours to Africa, India & Latin America for over 20 years.
ALL OUR TAILOR MADE HOLIDAYS, SAFARI & WILDLIFE TOURS TO AFRICA, INDIA & LATIN AMERICA ARE FINANCIALLY PROTECTED wherever in the world you live.

Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

From the first contact to returning…

From the first contact to returning home everything was handled exceptionally well by Jackie at 2 by 2. This included initial requests for additional nights, advising us immediately about changes to accommodation and dealing with our flight changes including one at the last minute as our first flight from Manchester was cancelled. The tour company they used in Namibia was excellent with a first class guide. All the accommodation used was of a good quality and location for seeing the incredible sights.

27 June 2026
Rated 5 out of 5 stars

Kenya safari and beach

I booked a holiday to Kenya for my two daughters. Because they were travelling alone I was a little nervous in advance, but Jackie at 2by2 developed a tailor-made trip in which ticked all the boxes (and more) and ensured they were well looked after. Communication was excellent throughout, when flights changed so did meeting times with the guides, everything ran like clockwork. The girls had the time of their lives and I have no hesitation in highly recommending 2by2.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Botswana tented safari

It was no exaggeration when I was told the Okavango Delta is a safari gem. Coupled with an excellent in-country tour operator the experience well exceeded expectations.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Sout American wonder trip

Our whole trip was wonderful.
2by2 transformed our vague ideas of what we wanted to do into a great experience, coming up with suggestions we did not even know existed
Travel was as smooth as possible , th only problem was the cancellation of a flight at short notice, which the team rearranged quickly and efficiently.
All the guides and drivers used were absolutely excellent and all went above and beyond what they were obliged to do.
We were kept informed throughout the planning process
I highly recommend 2by2 for any traveller especially those with a degree of limited mobility .
We were able to see and do things I did not think would be possible

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Every thing went so smoothly with all…

Every thing went so smoothly with all connections and transfers. All accommodation was good. Chobe lodge was great as a hotel but not really a game lodge we prefer the more traditional game lodge. All guides were really good. Rangers at Chobe lodge drove very fast and there were far too many vehicles there all driving really fast and overtaking each other at times. The river Chobe evening cruises were excellent.

6 June 2026
Rated 5 out of 5 stars

Another spectacular holiday

We had another spectacular holiday arranged by 2by2 in Peru, Brazil and Argentina. Having had an amazing time in South Africa, Botswana and Zimbabwe last year, we used 2by2 to go to Peru, Brazil and Argentina this year, and we are so pleased that we did.
We told Kate what we were most interested in doing and then she added in elements we hadn't thought of or even heard of! Each part of the holiday was terrific.
We had some problems during the holiday (none of them caused by 2by2) but these were all sorted out quickly and efficiently so that there was minimal impact on our trip. For example, the day before we were due to fly out BA changed our flights from Heathrow which would have delayed our arrival in Peru by a day. 2by2 got on the phone and within an hour we had new flights that meant we arrived on schedule in Peru. Whilst in Peru there was a train strike, so our planned rail journey from Puno to Cusco was cancelled. As we couldn't do an 11 hour coach trip because the roads may have been blockaded, Condor Travel (2by2's agents in Peru) sorted out flights which kept us on track for the holiday. There was never any fuss they just got the problems sorted quickly and efficiently so our holiday continued without interruption - we were very impressed!
So now we're thinking of going to Borneo or Uganda and we will definitely be arranging this through 2 by2.
We can't recommend them highly enough.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Super friendly helpful team

Very easy to plan our holiday with them and all worked out so well , you get a great App with all the details and day by day activities which is so helpful. Anything we asked was answered promptly

2 March 2026
Rated 5 out of 5 stars

The service and communication was…

The service and communication was brilliant

18 March 2026
2by2 Holidays logo

Reply from 2by2 Holidays

Thank you so much for your kind review! We’re delighted to hear that you found our service and communication brilliant. Providing a great experience for our customers is very important to us, so your feedback truly means a lot. We really appreciate you taking the time to share it and look forward to helping you again in the future.

Rated 5 out of 5 stars

I have just returned from a wonderful…

I have just returned from a wonderful 21 day holiday booked with 2 by 2. They listened to what we wanted to do and see and planned our holiday accordingly. It was exactly what we wanted and asked for. Any questions or queries we had before or during our stay were answered immediately so we had no anxious moments. The hotels were all of a very good standard and the tours were excellent. I would thoroughly recommend this travel agent.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you 2by2 Holidays

I wouldn't hesitate to strongly recommend 2by2 Holidays.We had an amazing holiday. The lodges were excellent and the Oyster Box was the icing on the cake for the last few days in Durban. A special word of thanks for the driver/guides that transported us throughout two weeks. Always prompt and full of interesting information which made the journeys fly by.
We did book a half day tour and boat trip with Jan in Durban which I think could be added to the itinerary as it was very interesting and we were guided through the local markets.
But a very special thank you to Sue who really went beyond as she worked through the night to organize an alternative flight home after our flight with Qatar Airlines was cancelled at the last moment due to the war. This was not easy but we arrived back safely. So well done 2by2.

3 March 2026
Rated 5 out of 5 stars

Excellent 3 Country Tour

2x2 set up a three country tour for Nepal, India and Sri Lanka. All of the tours, guides and drivers were set up perfectly and were always on time. The guides were very knowledgeable. We learned a lot on this trip and really enjoyed the sites, sounds and the food. Great Trip.

20 February 2026
Rated 4 out of 5 stars

Birding with a camera tour in Costa…

Birding with a camera tour in Costa Rica. The trip was very good value. Communications from 2 By 2 were excellent. The itinerary was very varied and the bird guide was very skillful at finding birds.

3 February 2026
Rated 5 out of 5 stars

Great experience

Great experience, everything was perfect. I'll absolutely get in touch with 2by2 for future vacations. Lisa was very kind and answered me the hundreds emails I sent, and took care of every detail.

9 February 2026
Rated 5 out of 5 stars

The whole trip came fully up to expectations.

The whole trip came fully up to expectations, if not exceeded them. With a group of just 4 clients plus an excellent guide/driver, we were treated to over 300 bird species which the guide found, identified, and helped us to see and, in most case, photograph. We were given enough time to enjoy each sighting, whilst being taken to sufficient sites to achieve such a high number of species. The accommodation and lunchtime meals were all excellent.

3 February 2026
Rated 5 out of 5 stars

Incredible wildlife experience

We went as serious amateur naturalists, hoping not to see just birds, but much of the amazing wildlife in Costa Rica as well.
We were not disappointed.
Butterflies, frogs, snakes, bugs, galore. Mammals in abundance and - birds - 332 species!!!.
Incredible guide Jeisson Hernandez highly recommended.

2 February 2026
Rated 5 out of 5 stars

Smooth as clockwork trip all around Chile

I think the process 2by2 uses to help you get the itinerary you want is excellent. Kate and her colleagues were knowledgeable and patient andthat really helped us plan our three week trip, mainly to wonderfully diverse Chile, but also a few days at the end in Buenos Aires. Would highly recommend speaking to 2by2 and if you choose them you will be in good hands.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Golden triangle and Tiger safari India

We have just returned from a trip to India taking in the Golden triangle and a 2 day safari in Ranthambore tiger reserve.
India can be a challenging country to visit in terms of the traffic, the poverty of many of the local people and the rubbish everywhere but the drivers and guides arranged by 2by2 made it all very easy.
We stayed in some lovely hotels and enjoyed good food including a cookery demonstration and meal cooked by a local family in Jaipur.
The Taj Mahal lived up to its reputation and is truly wonderful.
Best of all we saw a tiger up really close to us on our last safari in Ranthambore.
We have used 2by2 before for a safari in Zambia and we would definitely use them in the future
Thank you

24 January 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Holiday

From start to finish Jackie from 2by2 was so helpful and patient as I had no idea where to start when looking at South Africa and Safari's. We were quite nervous as we like our nice hotels and luxury holidays. I gave Jackie a budget and with a bit of tweaking we booked the perfect holiday. Jackie was always at the end of an email whilst we were away and helped when we had problems checking in on our internal flights. We will 100% be going back to South Africa and wouldn't dream of using anyone else when we do. The holiday blew us away.

18 January 2026
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Reply from 2by2 Holidays

Dear Alison, It was a pleasure to arrange this holiday for you and I am so pleased that you had such a fantastic time, Best wishes Jackie & the 2by2 Team

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