Nitin Sadana

Sweden

Reviews

Review of DB Schenker Sverige

Rated 1 out of 5 stars

Very rude driver

The driver was very rude and just left a 35 kg package at the door. He lacked courtesy empathy and any basic human skills. I was promised a separate email by DB Schenker. Its been 4 days and I have not received any email from the customer support team

26 November 2025
Unprompted review

Reply from DB Schenker Sverige

Hi Nitin,

Thank you for contacting us.
This does not sound like a pleasant experience at all and we would like to take a closer look at your shipment. Please reply to the separate email we have sent you.

Looking forward to your response.
Felicia

Review of DB Schenker Sverige

Rated 1 out of 5 stars

The driver was very rude and screamed…

The driver was very rude and screamed at me. He had no idea about customer service and had no manners to halk

26 November 2025
Unprompted review

Reply from DB Schenker Sverige

Hi Nitin,

Thank you for letting us know, this is absolutely not the experience we want you to have.

We take this kind of behaviour seriously, and we would like to address it internally. We’ve now sent you a separate email so we can address this matter.

Thank you for bringing this to our attention. We’re truly sorry you were treated this way.

Wishing you a wonderful day,
Julia