Chris

Ordered a Dyson product 3 months ago and still have not received it. No answers after 5 calls to Dyson Canada customer service that is located in the The Philippines. Can't speak to any decision-making leader in Canada. According to the latest call today, my payment was not accepted and have to reorder. But no refund of my original payment. How can I place another order when my first was never even processed and I do not have a refund as yet? Dyson promises an epic experience. It's an epic failure and a fraud. They may portray being a high-end product. But it's hit or miss. Never by a Dyson !! If there was a -10 rating, I would rate it so. My call just got disconnected while awaiting to speak to a Supervisor that can provide answers. Companies like this have to be held accountable !!

The website was very easy to use, with all the information you require. Not sure if AI was involved but I made an Additional Request upon purchase. The confirmation of purchase and fulfilment of my request, was prompt and efficient.