Great Process, Great system
So I refrained from giving a five star rating because the driver refused to deliver the parcel to my door but instead stopped at the enterance of the building. The parcel weighs 26kg so I totally understand but he could have simply said he would not be able to go upstairs due to the weigh instead of arguing that the entrance of the building was "my door". Asides this complaint, the while process was seamless and near perfect!. Great company, great process, super excited my goods landed in one piece.
Reply from DB Schenker Sverige
Hi Dozzie,
Thank you for your nice review.
I understand that it is frustrating that the driver could not deliver according to your wishes and that there was a discussion during delivery.
Otherwise, I understand that you are very satisfied with your delivery and we are very happy to hear that.
Have a nice day!
Felicia