Poor marketing
Sadly, the marketing for our house was poorly managed and deployed - for example, agents consistently failed to tell prospective buyers key information. Curchods view of the market and thus price oscillated, with sales techniques we felt undermined its value. Alfie at Cobham much the exception to otherwise poor support.
Reply from Curchods Estate Agents
I am very sorry to read this and to learn that only after the event, you were not happy with our service. The team were impressed by your home and were proactive in promoting it. Against the backdrop of softening prices over the last 6 months, we worked hard to produce solid interest on your property and ultimately, the decision to accept an offer and move forwards, was entirely yours. I made myself available 24/7 throughout the entire marketing and sales process by sharing my personal mobile number and yet I was completely unaware that you were not happy until now. I pride myself on giving a high level of commitment and service at all times so am hugely disappointed to hear that you were very unhappy. I apologise once again if you felt that your property wasn't marketed for its full potential and hope that you are at least settling well into your new home.