Julia Sumska

I am extremely frustrated with Dyson's refund process. I returned my Dyson robot vacuum on April 21, 2025, and today, May 8, 2025, marks 14 full working days since the return was received. Despite this, I have still not received my refund.

I have contacted Dyson’s customer service three times, and each time, I was told that the warehouse had received my item and that I simply needed to wait. After waiting the full period specified in their refund policy, I reached out again, only to be told by a representative that I would need to wait another 2–3 days.

This is completely unacceptable. The refund policy outlines a clear timeline, which I followed, but I am now being asked to wait even longer without any explanation. This has caused unnecessary delays and frustration, and I feel misled by Dyson’s team. I am very disappointed with how Dyson has handled my return and refund process.

I have an unresolved issue with my return and refund from Lululemon. I returned an item, which was received by their warehouse on April 24, 2025.

After following the return process, I contacted Lululemon’s customer service team on May 6, 2025, and was assured that my refund would be processed promptly. However, despite being promised a quick resolution, I still have not received the refund in my account, even after two days.

On May 8, 2025, I contacted customer service again, and I was told to wait another 3–10 business days, even though the refund timeframe specified in their policy has already passed. This is unacceptable, and I am extremely frustrated by the lack of urgency in resolving this matter.