LM

Lewis Maclean

United Kingdom

Reviews

Review of Riley Leisure


Rated 1 out of 5 stars

The hidden costs for delivery are…

The hidden costs for delivery are absolutely disgusting. Everywhere brandishes ‘free delivery’ on the website but this only applies if you live where they say it’s okay to live. Read the T&C’s carefully before ordering anything from here. Still no refund either. Absolutely abysmal.

13 April 2025

Reply from Riley Leisure

Dear Lewis,

We are very sorry to hear about his experience either way shopping with us.

Unfortunately, delivery costs to certain locations within the UK do attract a surcharge and as these vary, we are unable to display these additional costs until postcodes are entered at checkout.

We aim to be as transparent as possible and in cases where a refund is requested, these are processed without delay.

If we can be of any further help, please do get in touch.

Best Regards

The Riley Leisure Team