Wasiu Badmus

Dear 2gether Insurance Breakdown Team,

I am writing in relation to my breakdown cover policy, which originally commenced on 17 January 2025.

Before the end of last year, I contacted your customer service team by phone to cancel this policy, as I did not wish for it to renew. Despite this, I was very surprised to discover that a renewal fee was charged again in January 2026.

Prior to sending this email, I also contacted your customer service line on 12 January 2026, but all efforts was to no avail due to very poor and unresponsive service line extensions.

As I had already requested cancellation before the renewal date, I believe this charge has been taken in error. I would therefore kindly request that:
• The policy is cancelled immediately, and
• A full refund of the renewal payment taken in January 2026 is issued back to me.

Thank you for your prompt attention to this matter. I look forward to your confirmation.

Regards,

CC: complaint financial-ombudsman

Cc: complaints emergency assist ltd

The price of the item was unbelievably low and delivery was on time. Best purchase for start of the year.

Device is exactly as described, came on time and my son loves it.

I am writing to formally raise a concern regarding my recent interaction with one of your recruitment consultants on the 3rd of February. I had inquired about the Production Staff position at Adient, Speke, Merseyside, but was met with an unprofessional and dismissive response.

During our conversation, the consultant was quick to conclude that I lacked the necessary skills and experience without giving me a fair opportunity to explain myself. Additionally, she stated that she couldn’t hear me properly, despite my efforts to speak clearly and ensure she understood. Her tone and overall approach came across as rude and unprofessional, which was both discouraging and disappointing.

I believe recruitment consultants play a vital role in helping job seekers find suitable opportunities, and it is concerning when they exhibit such dismissive behavior. On top of it, some of you don’t even know jack. I strongly urge you to review your recruitment process and provide adequate training to recruiting staff, ensure that job seekers are treated with respect and professionalism.

I would appreciate it if this matter could be looked into, as no candidate should have to experience such treatment when seeking employment.

Finally, I will also request you removing my details from your system.