Refund
I returned 2 items of clothing on two different occasions and each time I had to intervene to be refunded. I do not think Lee online shop is efficient and reliable.
Thank you
21 February 2025
Unprompted review
Reply from Lee Online Store
Dear Marta,
Thank you for taking the time to share your feedback.
We sincerely apologize for the frustrating experience you encountered with the refund process for your recent returns. We understand how inconvenient this is, and this is certainly not the efficient and reliable service we aim to provide.
If this happens again in the future, and no refund has been processed within 5 business days of us receiving your return, please get in contact with our Customer Service.
Best regards,
The Lee Customer Care Team
