My iPhone was showing that there was a…
My iPhone was showing that there was a small crack on the screen, and Armafone came up as having several stores in the Essex area where I lived, but also that they operate a mobile service for repairs, which suited me as I'm getting on a bit.
I called the number shown on the website on Monday, and a very friendly lady called Julie soon sorted out an appointment for their engineer Luke to visit on Wednesday. She went through all the details and helped me identify the actual model of my iPhone.
She gave me an exact price for the repair, which at £69.99 was reasonable, plus just £14.99 for the home visit. She said Luke would telephone me at least 30 minutes before his visit, which he did at 9.30am and arrived ay 10.15am in his immaculate workshop van.
Luke was also very friendly, and said changing the screen would take about 30 minutes. Less than 10 minutes later, he knocked on the door and said there was nothing wrong with the screen, and handed me
the broken screen cover, which I did not know I had.
He said that as there was no repair, there was no charge, but suggested that he could fit their Premium Screen Protector, which was applied by their machine which would cost just £20.01 plus the £14.99 home visit, totaling £35. It took Luke about 10 minutes to apply the screen cover which is absolutely brilliant and crystal clear. When I decide to upgrade my phone, he said that if I did not want to visit my nearest store at Chelmsford, quite a distance, I should ring Julie, who may be able to advise what refurbished phones are available, and to arrange for Luke to deliver it, and transfer all the data from my old phone. The experience with this firm was absolutely brilliant, and if I could give them 6 Stars, they would deserve it.!
18 June 2025
Unprompted review