Driver turned up with no parcel!
Driver turned up with no parcel!
I asked if I could arrange a delivery 2 weeks later when I was off work to which he replied okay.
Got a message next day saying you're parcel is being delivered today. Driver arrived at 9pm and delivered my parcel, a bit late in the evening during the week, considering i had to get up early for work next day too.
Reply from XDP
Good morning, Steve,
Thank you for your feedback regarding your recent delivery experience. We sincerely apologise for the inconvenience this has caused you.
Please know that your comments are incredibly valuable as we continuously work to improve our processes and provide a better service for our customers.
We value your business, and we're truly sorry for the frustration and inconvenience you've experienced. We hope for another opportunity to serve you better in the future.
Kind regards,
XDP
