The flavours taste chemical
The flavours taste chemical.
Rum and raisins, felt like I was eating a mouthful of bathroom spray.
My sister stopped breathing, it closed her airways, because it was so strong. SHE HAS ASTHMA!
This was my second order. We like Dulce de leche. But that's it. Not worth getting again. The halloween order was horrid.
Who tasted these fudges and thought, oooh lovely, I'll sell this to some poor unsuspecting victim.
Reply from The Finest Fudge Co.
Hi Star,
Thank you for taking the time to share your feedback. I’m genuinely very sorry to hear about your experience and for the distress this has caused, particularly regarding your sister. That is certainly not something we would ever want or expect, and I completely understand how upsetting this must have been.
All of our fudges are made using food-grade ingredients and flavourings, and they are tasted internally before being sold. That said, we fully appreciate that flavour is subjective, and we’re very sorry that several of the flavours did not meet your expectations.
Regarding your sister’s asthma, while none of our ingredients are known to cause airway closure, we would always advise anyone with allergies, asthma, or sensitivities to avoid consuming anything that feels too strong or causes discomfort. Her health and safety are, of course, the priority.
We’re really sorry that this order, and your previous Halloween order, disappointed you, especially as you’ve previously enjoyed our dulce de leche flavour. That’s never the experience we want our customers to have.
Please could you let us know your order number so we can look into this properly and see how best we can resolve this for you.
Kind regards,
Lara 🍬