AH

alican hasarpa

Netherlands

Reviews

Review of Kunstgrasnet


Rated 5 out of 5 stars

Excellence

The samples gave a rough idea about the different alternatives. It is nice to have them free of charge. The product (Excellence) was delivered very fast and nice. Thank you!

8 June 2023

Review of BCC


Rated 1 out of 5 stars

The worst purchasing ever

I bought a dishwasher from BCC.com during the Black Friday 2022. The brand was Samsung and installation was also free. The lead time was indicated as 3 weeks but it was okay for me. After a month, I wanted to check if everything was okay. I texted them via Whatsapp but they told me that the device will not be delivered. I asked for a replacement but they cannot offer any other alternative in the same energy label due to the price difference and they ask extra money for the installation. Thanks to BCC.com, I had missed all the discounts during the Black Friday and I am spending time to figure this out for more than 1.5 week.

18 December 2022
Unprompted review

Reply from BCC

Dear Alican,

Thank you for your review.
The ordernumber you provided me with is a new order which was made after having contact with us via WhatsApp. In the order I see that we took into account a price difference and also added the free installation. Very unfortunate that we have heard that this machine is not available anymore.
I just opened the conversation in WhatsApp and will propose a solution to you via that channel.

Kind regards,

TeamBCC