Irina Bagaviciene

Misleading subscription and unusable results for photo animation

Review:

I subscribed to Runway for €17 per month because I wanted to animate old family photos and bring them to life in a respectful, realistic way.

What I discovered after paying is that this is not really a “monthly” subscription — it is only 625 credits, which allows for just 4–5 attempts. Every try costs 125–225 credits, even when the result is clearly wrong.

The most disappointing part is that credits are taken even when the output is badly distorted. For example:

In one photo, my grandfather’s arms disappeared completely

In another, my daughter was given a third hand on her coat

My brother’s fingers were mixed up

Faces were often warped or unnatural

These are not small imperfections — these are broken and unusable results, especially painful when you are working with precious family photographs.
Despite this, credits were deducted every time, and there is no option to redo or correct the generation without paying again.

The system keeps the generated copies, so it is clear what was produced, yet the user is charged again for trying to fix obvious errors.

The advertising is also misleading. It is presented as a monthly subscription, but in reality it is just a limited credit pack that runs out very quickly.

I did not buy this to play with random effects — I bought it to gently animate old photos of my family, and instead I ended up losing money and being left with distorted images.

This is not written out of anger, but out of disappointment.
Please be more honest about what users are really paying for.

Rating: ★☆☆☆☆

I am extremely disappointed with Tommy Hilfiger’s customer support.

I contacted the online chat today with two very basic questions:
– why Klarna payment is not available, and
– why a clearly advertised 40% discount on orders over €70 was not applied to my €84 order.

I was connected to an agent but waited over 30 minutes with no response at all. No one joined the chat, no explanation, no help — nothing.

This is the first time in 4 years that I feel so disappointed with this brand. Such a level of disregard for customers is unacceptable. I have screenshots proving the waiting time and lack of response.

One star only — purely because of the total lack of respect shown to customers.

Opening hours Customer Service: Monday - Sunday: 09:00 - 21:00

⭐️⭐️⭐️⭐️⭐️ For Ada personally

I want to say a heartfelt thank you to Ada for her fairness and kindness in solving my issue.
I will change my previous review because of her.
It’s clear that Ada is the one who has to face most of the difficult customer problems, yet she remains patient, polite, and understanding.

With such a wonderful and sincere personality, she deserves to work for a company that values and respects its employees and customers — not for Shopsta.

Thank you, Ada, for being the only bright side in this experience. 🌷

I'M DISAPPOINTED.
The thing is, it says SHOPSTA IE.
That means Ireland. I bought the camera because we were going on vacation and I needed it urgently. I overpaid, thinking it would arrive quickly from Ireland since we live there. In fact, it's from China and still in transit. And these cameras are half the price on Tema and AliExpress.

"Wireless mini camera Full HD 1080P, 32GB Micro SD card.
Free
Shopsta IE"

AS SOON AS I RECEIVE MY ORDER, I WILL RETURN IT IMMEDIATELY, WITHOUT UNPACKING IT.
The same camera is available at Shein online store for €6.38.🤣🤣🤣🤣🤣🤣🤣🤣🤣

DISAPPOINTED.

I've read a lot of negative reviews.

I've read a lot of negative reviews, but our personal experience was completely different, and frankly, we're very satisfied.

Our order was shipped from France to Ireland by sea, and we could easily track all the updates on the DB SCHENKER website—everything was simple and reliable.

Delivery to Dublin took 11 days, and the packaging was perfectly intact. Everything was handled with care and respect for the customer.

Although the tracking system showed an estimated delivery date of October 15-21, we received our order today—October 10, 2025!

That's why we give them 5 stars.
In our experience, they truly deserve it—for their hard work, reliability, and excellent service.

P.S.
To those who are waiting and doubting, here's my advice. DB SCHENKER doesn't always send automatic updates, so don't worry if you don't receive emails from them.

You'll only need your tracking number.
Go to their official website, click "Get delivery updates," enter your email address, and you'll receive the most accurate information about the current location of your package.

You can also check your shipment history, which clearly displays all the details of your shipment.

I've read a lot of negative reviews, but our personal experience was completely different—and frankly, we're very pleased.

Our order was shipped from France to Ireland by sea, and we could easily track all the updates on the DB SCHENKER website—everything was simple and reliable.

Delivery to Dublin took 11 days, and the packaging was perfectly intact. Everything was handled with care and respect for the customer.

Although the tracking system showed an estimated delivery date of October 15-21, we received our order today—October 10, 2025!

That's why we give them 5 stars.
In our experience, they truly deserve it—for their hard work, reliability, and excellent service.

P.S.
For those who are waiting and feeling uncertain — here’s my advice.
DB SCHENKER doesn’t always send automatic updates, so don’t worry if you don’t receive emails from them.

You’ll only need your tracking number.
Go directly to their official website, click “Get shipment update”, enter your email address, and you’ll receive the most accurate information about where your shipment currently is.

You can also check the shipment history, where all movement details are clearly shown:)))

We highly recommend HOMARY – 100%!
Here's our honest experience:

We initially ordered a similar table from Rathwood – what a disappointment! Totally stressful, and no delivery.

We then decided to reorder the same convertible table from HOMARY, and everything went perfectly. The order was processed immediately on September 29, 2025, and shipped by DB SCHENKER. We sincerely thank them for their professional, careful, and speedy handling of our shipment.

The shipment was dispatched from Pierrelet, France, and arrived in Ireland today, October 10, 2025. We sincerely thank Limerick Express for the safe and punctual delivery directly to our home.

We are truly impressed. We will definitely buy more from HOMARY – they are a reliable website offering great discounts and fast, trustworthy service.
Honestly, we recommend HOMARY 100%!

⭐ 1 star review ⭐

I have been a long-time user of ChatGPT and a Plus subscriber. My experience with GPT-4o was very positive: it was stable, remembered details for weeks, and allowed me to continue important projects without constantly repeating myself. I could keep diaries, legal notes, insurance documents, and even personal archives — and ChatGPT would recall names, dates, and details, even months later. It felt like a reliable partner I could trust.

With GPT-5, everything changed for the worse. The memory is gone, continuity is broken, and every new day feels like starting from zero. Instead of stable support, I constantly receive wrong advice, confusion, and then apologies. Important context disappears, even within the same conversation. It is frustrating and emotionally exhausting.

Developers clearly focused only on their own vision of the “new model” without thinking about people who built projects, saved records, and relied on ChatGPT as a memory tool. What took months or years of careful work with GPT-4o is now simply lost. Even personal diaries I wrote for my family and future generations have become impossible to continue.

Many users, like me, subscribed because GPT-4o offered real help, stability, and trust. GPT-5 has broken that. Now it feels like a downgraded chatbot that forgets everything, gives inconsistent answers, and cannot be used for serious work. For jokes and small talk, maybe it is fine. But for professionals, students, writers, or anyone who needs reliability — it is useless.

I already cancelled my Plus subscription. Paying for something that no longer works as promised makes no sense. Developers should have carefully considered the impact on users before forcing such changes. Right now, GPT-5 is a huge disappointment and a step backward.

I highly recommend them and I highly recommend them again. This isn't the first time I've written a review. They're a reliable, fast, and high-quality partner. Orders arrive in 2-3 days. No need to wait for months. Thank you so much for such wonderful service.

I used ChatGPT Plus for a long time and want to share my honest experience.
When the GPT-4o model was active, it was a true assistant.

I could work on serious topics and documents, and it remembered everything.

I could return the next day and continue right where I left off, without repeating myself.

GPT-4o helped with analysis, detailed explanations, and structured thinking.

Most importantly, it remembered even months back. Archived chats, diaries organized by dates and months, projects with notes and calculations — everything was there when I needed it.

For example, I was keeping a diary for my grandson, so he could read it when he grows up. GPT-4o supported me in this — it helped structure, remind, and connect days into chapters.

With GPT-5, all of this is gone.

There is practically no memory: you have to repeat yourself every time.

Even if you remind it, the model fails to capture the meaning of past conversations.

The advice is often inaccurate: first it recommends something, then apologizes for being wrong.

Long projects are impossible to maintain — there is no continuity.

It feels like the developers prioritized their own perspective of releasing GPT-5 but didn’t think about the people who actually depended on GPT-4o. Many of us built projects, kept records, archived chats, and even stored precious memories there.

Now all of it is lost.
And it’s not just technical loss — it’s emotional too. For many, GPT-4o was not only a tool but a trusted partner, even a friend. GPT-5 reduced that into a simple chatbot with no memory.
I canceled my subscription. The free version is enough for small talk, translations, or jokes. But for serious work, there is no reason to pay anymore. Developers should have thought carefully about the consequences before replacing GPT-4o with GPT-5, because people lost both important projects and their trust.

Don’t even try!
FIRST — total confusion 100%.
Registration and KYC are a complete nightmare.
Support pretends to be human but replies like AI — just templates.
NO HELP.
NO SOLUTIONS.
Deposits are impossible, document verification turns into an endless loop.

Don’t even open this platform.

No, No, and No again!!!! My comments are being deleted. I'll write briefly now. They're not delivering the goods, not refunding the money, not even informing me about the order. Just promises.
I placed an order with Rathwood and paid in full (around €240). The company promised delivery by a certain date, but the item never arrived.
Instead, I received only false promises and endless "apologies."

📌 Rathwood has 95% negative reviews on Trustpilot, and they're all the same: money taken, no delivery, no accountability. This isn't a mistake.

❗ Important: These companies only continue to operate because people don't file formal complaints.

👉 Every customer can file a complaint with the CCPC (Competition and Consumer Commission) – this body investigates consumer fraud and has the power to stop Rathwood.

🔗 File a complaint with the CCPC

Please don't remain silent. The more complaints you file, the sooner this company will be forced to stop defrauding people.

A very wonderful service, where thanks to you, friend Pilot, people can find out the truth, and not where in the comments they write that everything is fine with purchases, I write the truth so that other people do not encounter the same scammers who always have a green light.

Very satisfied with Temu support service. Always available, respond immediately. Problems are solved immediately. It really works very quickly. Despite the fact that even the problem is not their fault. They will always please with a discount coupon after solving the problems. Although this is a cheap service, But the responsibility of the support service exceeds all expectations, in comparison with popular brand stores. Where they completely ignore customer requests.
P.S
People write problems with refunds money. Honestly, I have returned many orders. But there has NEVER been a problem with refunds money.

WE DO NOT RECOMMEND!!!!
DO NOT WASTE YOUR TIME, NERVES AND MONEY. THIS IS JUST ABSURDITY AND NEGLIGENT ATTITUDE TOWARDS CUSTOMERS.
ORDER DETAILS:
Order date: 08/30/2025
Payment status: Fully paid
Order number: SO×××××
Shipment from Rath warehouse...
-----
The website seems to say in plain text:
"Order details (SO×××××)".

Welcome to our customer order portal, where you can manage your orders, track them and get support.
---------
We wrote a request several times, where is the information? Nothing came to the mail. Only SMS in WhatsApp. It is impossible to track. It is useless to write. They completely ignore requests. Do not answer. We called them. They said that the order is already on the way from England. The website shows the status that the product has not even left the warehouse.

Recently they have started to work irresponsibly. Long waiting time for delivery. Orders arrive in the country at the customs point in 3-5 days. After the customs check in Ireland is released, the order is almost 2-3 weeks on the way to Dublin and handed over to the courier. This is simply absurd.

I order not for the first time and not for the first year. Fast delivery. I am very satisfied.

We recommend! This is not the first time we order. Very pleased. Friends are delighted with a personalized box of wine and personal wishes. Very efficient work and fast delivery. Thank you!
Мы рекомендуем! Заказываем уже не первый раз. Очень доволен. Друзья в восторге от именной коробки вина и личных пожеланий. Очень оперативная работа и быстрая доставка. Спасибо!

I am very satisfied with the services!, Very Very fast delivery!!! The order was supposed to arrive on the eleventh 11/04/23, Delivered to the address of the fourth 04/04/23. Thank you very much!!!!!!!

I recommend it 100%. Very satisfied. Good discounts on merchandise. Fast shipping. Super quality. We will be ordering more. Thank you!