Lucia Chambi

United Kingdom

Reviews

Review of One Utility Bill


Rated 5 out of 5 stars

Alex was brilliant

Alex was brilliant!
From the way she calmly and clearly spoke to her ample knowledge of the products. Her service delivery was exceptional! Grateful .

9 July 2025
Unprompted review

Reply from One Utility Bill

Hi Lucia,

Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Alex was able to assist with your query and if there is anything further we can help you with then please do let us know!

Thanks again

One Utility Bill

Review of Zopa

Review of National Express


Rated 1 out of 5 stars

Rude and unprofessional coach driver at Leeds Station Yesterday at Leeds station I…

Yesterday at Leeds station I encountered a driver from hell ! He used his position of power to dehumanise me . Even his colleagues, the security he had called upon to remove me from the coach apologised to
Me for his behaviour! He even shoved a passenger who tried to give a non biased view of the situation and told him his opnion does not matter .

15 May 2025
Unprompted review

Reply from National Express

Hi Lucia,

Thank you for your feedback, and sorry to hear of your experience. As this would need to be investigated further, I have logged the details using your ticket information, and our Customer Relations will be in contact with you directly.

Regards
Samantha

Review of Reevo Money


Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Very reliable!

26 March 2025

Reply from Reevo Money

Thank you for leaving this great review. We are happy to hear that you are happy with our service and process.

Thanks

Reevo Money

Review of The Fragrance Shop


Rated 1 out of 5 stars

Very poor customer service

Very poor customer service . The lady who attended to me on my previous purchase was exceptionally good.

22 July 2023

Reply from The Fragrance Shop

Thank you for your recent review.
I am truly sorry to hear about the issues you have experienced with your order.
This is certainly not the level of service we would expect you to receive.
Unfortunately I am unable to action any resolutions for you without your order details. If you could please update your review to include your order number and email I will be happy to look into the matter further for you.
I am again very sorry for the issues you experienced.
Kind Regards,
@ TFS

Review of ClearScore


Rated 5 out of 5 stars

Freedom Finance UK made it possible for…

Freedom Finance UK made it possible for me to get a loan from a lending company of my choice . They provided me with multiple options of lending companies. I cannot thank them enough for their great service ! Definitely recommending them.
Lucia Chambi

19 April 2023

Review of Abound


Rated 5 out of 5 stars

I appreciate the quick response to my…

I appreciate the quick response to my application. Definitely recommending Abound! Thanks to the team that made my application a success ! Mark and Jade, thanks a bunch.

13 April 2023

Reply from Abound

Thank you Lucia, I have passed the feedback onto Jade & Mark 😁

-Mollie

Review of Abound

Review of ETHNOBEAUTY