Sweden
Review of KiwiCo
The toys are great fun and our kid loves them. She still plays with some bits from the very first box we got.
A special mention for the support who were extremely helpful, fast, and pleasant to deal with when I needed to.
Reply from KiwiCo
Hi there, and thanks for sharing your feedback about our product and services. We appreciate it and will pass this on to the team!
Review of Adlibris
Two years in a row you've now not delivered on time for Christmas despite saying you'd be able to.
Now it's too late to find it elsewhere. Thanks again.
Reply from Adlibris
Hello,
We’re truly sorry that your order didn’t arrive in time for Christmas. We completely understand your frustration, and your feedback is very important to us – we’ll make sure it’s shared with the team.
Best regards,Adlibris
Review of Type1tactical
AVOID THIS COMPANY. Ordered and paid in full 7 months ago and nothing to show for it. Pathetic customer service. Total scam.
Review of Adlibris
As per the majority of reviews, they're always slow to deliver. The webstore explains that their books will be dispatched in 1-3 business days, as usual it took much longer (8 working days in this case).
It guess it pays to be dishonest about delivery times and burn your customers' trust than it does to be truthful...
Reply from Adlibris
Hello,
Thank you for taking the time to leave a review.
Please note that the delivery time can vary depending on the item purchased, as we don't stock all products in our warehouse. You'll always receive an estimated delivery date during checkout when placing your order.
We are continuously working to enhance our delivery timelines for our customers, and I'll definitely pass your feedback on to the relevant team.
Review of Moderna Försäkringar
Can't submit a claim thru the website even after filling out an entire claim form. Scam.
Reply from Moderna Försäkringar
Hi James,
We have had some problem with our webpage that works now. If you still did´nt mange to do the claim you can always call claimdepartment at 010 219 10 90.
Best regard, Arijola
Review of Trygg-Hansa
Website never works. Hold times one the phone are usually over 45 minutes.
Reply from Trygg-Hansa
Hi James,
Thank you for taking the time to share, it is important for us to know how we can be better.
Sincerely,
Mattias
Review of OnePlus
Reply from OnePlus
Hello James!
Thank you writing to us.
We are grateful to you for sparing your valuable time in providing us with your feedback. We will forward it to the relevant department. Nonetheless, after taking into account the feedback of majority of users, the headphone jack has been eliminated from our latest devices owing to the increased usage of Bluetooth headsets.
Gratitude for your time and efforts.
Review of Scandinavian Photo
Delivery options don't take into account the fact that the item might not be in stock. No indication when ordering that it might take weeks for the item to arrive despite choosing "1-2 days delivery time". This is borderline dishonest.
Reply from Scandinavian Photo
Hi James, thanks for your feedback.
We are truly sorry that our website is not fully compatible and feel that the selected shipping method does not match the stock status of the product.
The stock status is visible on each product. But we clearly agree that it would have been best if this was also visible at checkout.
We will take your feedback on internally with us for future improvement.
Have a nice day! / Kajsa E
Review of Adlibris
Even though I ordered over two weeks ago and was assured my package would arrive before Christmas, I have just now been informed that it will not. Regardless of the Christmas rush, Adlibris's delivery times are just too slow in this day and age; you should be able to achieve 2-3 delivery instead of 7-10 days (or in my case NINETEEN). Pick up your game!
Reply from Adlibris
Hi James,
thank you for taking the time to give us feedback.
All articles on our website have different processing times with us depending on the supplier. Unfortunately some items has a long processing time which affects your delivery date as a customer.
If you haven't received your order yet please contact our customer service,
Have a nice day!
Review of Folksam
Does not cover theft of 'desirable items' I was told. So anything likely to be stolen is not covered... 100% useless insurance. Go with Trygghansa instead.
