Moderna Försäkringar Reviews 1,459

Worst insurance company I believe.
My luggage is broken and i lost many stuff.I sent all of documents that they requested but after 4 month they declined my application.
I try to talk to my case officer but he sent me email that I don't have time to talk.
I don't recommend this Moderna insurance.

I have Moderna as the insurance carrier for my Gold Mastercard. One of Mastercards selling points is that if you book a trip using the card you automatically get some form of travel insurance should things go wrong. In my case, my luggage was lost and me and my children were left without key items upon arrival. Moderna would not fully honour the insurance claim for items purchased and I had to go back and forth with them many times before they deferred me to claims court. This unfortunately lives up to the perceived stereo type of insurance companies and the headaches that ensue once you try to pursue a claim. This has been an incredibly terrible experience which has added to an already unfortunate situation. I would not recommend them as an insurance provider :(

Can't submit a claim thru the website even after filling out an entire claim form. Scam.

The handling time is unreasonable to say the least - 4-5 weeks is beyond anything acceptable. Staff does not respond in English, which should not be a big ask in a modern, well educated country like Sweden.
No response to a message enquiring what steps are taken to reduce the handling time.
Moderna is connected to my SAS credit card, but if it was my personal choice, I would definitely not go with them.

Worst insurance company ever!

Do not make any insurance with them!

Moderna Försäkringar hides behind email and automatic systems when you make your claim - not possible to talk to a person or get a contact number.

I had expensive items stolen from my autocamper and they refuse to take the pictures of the broken lock into consideration - They will not cover anything!

I will never use that company again!

Hej, I am satisfied with the friendly and competent service. When there was a problem with the invoice, I was quickly helped. Good job😁

Not a god experience with this insurance company. They cant find papers sent to them multiple times, takes forever and wants to ser tings that no other insurance company asks for. Never again!

As of now its good and price is lesser. Hope to get good response when i am in need of the services.

A very favorable offer for my kitten. Very good and quick contact via e-mail. I haven't used insurance yet, but I don't think there will be any problems

Very bad experience, they refused to cover my expenses due to delay in my luggage. I strongly advise not to buy any insurance through them, I had it with my Danske bank guld account which i will not renew.

Customer for 4 years already, satisfyed. Nice service, but I must admit that I hadn´t had any issues with my insured things or apartment, so I can´t talk about the procedures or insurance execution.

From my experience its the best insurance

Top score all the way!

The sweetest woman named Sandra, handled all my calls and emails professionally and talked to me thouroughly whenever i had questions.
Felt like a "princess"!

No doubt I am gonna continue to use Moderna for both my car, and my home.

Much love, Marcus.

Still no resolution, they are simply just interested in your money but not willing to help when you need it.

Useless insurance.

Bra pris, god behandling.

Waiting since last 6 months on my damage report no action on message from the company.

Great telephone service
Understood and speedy results