Ian

Needed a part for a Mk 1 ford Focus. Unable to find it on Ebay or elsewhere. Used 1st Choice for the first time. After a couple of days received info from Royton Car+Van Breakers ltd that they may have what I was looking for. An exchange of photos confirmed it was and the part was paid for and despatched. Arrived two days later. Good service. Helpful call with guy from Royton Breakers to make doubly sure it was correct part. Would use again.

Quick service. Items as described and carefully packed. Good communication on status of the delivery too.

There is a mismatch between what your website says a store has in stock and what it actually has. Twice I orderd products for click and collect, only to have them cancelled at last minute, and once an order for delivery was cancelled at 7pm on the day of the delivery which had been confirmed the day before. Your custmer service people showed no interst, saying I should speak to the store manager.

I originally rated this as one star for poor service. However, i have realise I had made a mistake. I had several deliveries in a few days and the one I had reviewed was relating to a package delivered by a different courier. The one delivered by DPD arrived on time and in excellent condition. I apologise to DPD for the confusion and concern this earlier review may have caused them.

Efficient service - quick delivery and battery carefully packed for safe transit

Excellent Service. Easy to use online and good communication updating on status of booking