ND

Neelam Dave

United Kingdom

Reviews

Review of Chancellors


Rated 1 out of 5 stars

I cannot recommend this branch

I cannot recommend this branch, and caution anyone considering their services to proceed carefully.

I had an extremely disappointing experience with Chancellors Estate Agents rega. I was pressured into paying an £86 AML fee and to use a solicitor recommended by the agency, with no clear disclosure that they might financially benefit from this arrangement.
I was not allowed to do a property survey, and crucial information about asbestos in the property was not disclosed until after I had already incurred significant costs.
When I tried to raise my concerns, I was met with rude, dismissive behavior, including being hung up on by manager Ged Egan. Overall, the lack of transparency, pressure to spend, and unprofessional conduct left me frustrated and out of pocket. Do not use this estate agency.

20 March 2026
Unprompted review

Reply from Chancellors

Hello Neelam, your feedback is important to us, and we are sorry to hear that you currently have concerns about our Basingstoke branch. Therefore, please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.