AL

Alison

United Kingdom

Reviews

Review of Escentual

Review of Pak Cosmetic Centre


Rated 5 out of 5 stars

Good service

Good service, wide range of products at cheaper prices than many other online retailers. Fast delivery, with regular updates.

23 January 2026
Unprompted review

Review of Pak Cosmetic Centre

Review of Maebe


Rated 3 out of 5 stars

I was asked to leave a review for an…

I was asked to leave a review for an order, it was a few weeks ago, i had ordered white dress down pleated trousers, size xs and returned them.
I left a review that wasnt 5 star, it wasnt a bad review, just an honest one. This must be about 3-4 weeks ago and it hasn't been posted on their website. So, I wouldn't trust the reviews as they must only post the positive and not any negative..

17 May 2025
Unprompted review

Reply from Maebe

Hi Alison,

Thank you for your review.

We value your feedback regarding this as we are always strive to provide the highest level of service for our customers and quality for our items and use customer feedback to improve this.

Thanks-Team maebe

Review of Aquiline Tracking


Rated 1 out of 5 stars

If I could leave a zero rating I would

If I could leave a zero rating I would.
Scam delivery company.
Ordered a small item from an eBay seller:
hodge718412
Do not purchase from this seller.
They use Aquiline to deliver, provide fake tracking that says your item has been delivered when you have never received it.
When challenged through ebay, all I got was 'case closed'
They also removed my negative review of the seller.
No proof of delivery, not left with a neighbour and no photographic evidence.
The item was £12.05, never received.
Money lost and seemingly nothing I can do.
However I will now pursue this with Trading Standards, the FCA, the ombudsman and any other body I can alert to this scam and stop anyone else falling into this trap.
Avoid.

31 May 2025
Unprompted review

Reply from Aquiline Tracking

Hello Alison,

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must be.

Please contact our support team directly at support@aquiline-tracking.com, and we will review the delivery details carefully and assist you in resolving the issue. We take all delivery concerns seriously and appreciate your input as it helps us improve our service.

Best regards,
The Aquiline Tracking Team

Review of Justmylook


Rated 5 out of 5 stars

Regular customer of Justmylook…

Been buying products from Justmylook for years, they have a wide range of choice of skincare, makeup etc. all at competitive prices and often with promotional discounts.
Delivery and packaging are spot on, never had any issues.

25 September 2024
Unprompted review

Review of SGK Distribution Ltd


Rated 5 out of 5 stars

Great delivery service

Arrived on time, very courteous and respectful. Assembled the sofa when they arrived which was very helpful. Really happy with the delivery service.

20 June 2024
Unprompted review

Reply from SGK Distribution Ltd

Dear Alison,

Thank you for sharing your positive feedback with us.

Customer satisfaction is our core focus at SGK to provide a Service level above the normal standards.

Many Thanks,

SGK TEAM

Review of CurrentBody


Rated 4 out of 5 stars

Wrong order received. No response from Customer service

Update to the following review:
I received replies from Lauren and also Federica. They arranged for the order to be returned and sent the correct order on express delivery. Also included 2 full size skincare products as a gift.
I am pleased this has been resolved. Response time is still slow, which is very frustrating when something goes wrong, especially considering the high value items they sell.

Order: CB-0119345252
Date: 2/1/23

Ordered a Lightstim LED. Received a Braun Beard Trimmer.

Contacted customer service as soon as it arrived. As yet, no reply.

So many bad experiences with this company, I wouldn't have purchased from them, but nowhere else sold the product I wanted.

5 January 2023
Unprompted review

Reply from CurrentBody

Hello Alison,

Thank you so much for taking the time to review our service. I am very sorry to hear about the error with your order.

We are open 9am - 5pm daily. We aim to respond to your email within 24 hours, however, it can take 3-4 working days during our busier times, especially leading on from Christmas.

I can see from the account history we have provided free returns information to you and set up a replacement order on express delivery. Once you have confirmed the return we will dispatch the new order as soon as possible.

I have reached out to you to discuss this further.

Kind regards,
Lauren
Customer Care Team

Review of River island


Rated 1 out of 5 stars

Shocking customer service.

Shocking customer service.
Starting to think this company are a scam. Happily take your money, but fail to deliver on service.
Postage charges are also high compared to other retailers, this wouldn't be a problem if they delivered the items correctly and on time.
First order was a pair of jeans, what I received was a multicolored fluffy top. Sent back immediately and as yet, no refund.
Also ordered another pair of jeans nearly 3 weeks ago, still not received. Customer service just said - my 'goodies' are on the way.
Seriously embarrassing, this isn't to be taken lightly, the company should do more.
I'll be taking this up legally.

16 December 2022
Unprompted review

Reply from River island

Hello,

Thank you for taking the time to leave your review today.

I am sorry to hear about the experience you have received when shopping with our brand on this occasion. I would like to investigate this further for you. If I can kindly ask you to email us using the reference Trustpilot/order number a member of our team will contact you directly.

Thanks,
Team RI

Review of CurrentBody


Rated 1 out of 5 stars

I've had 2 orders from currentbody

I've had 2 orders from currentbody in the last 18 months.
The first order was a nuface mini and tripollar stop classic bundle.
Both gave good results, both also developed faults at different times and had to be replaced. Their customer service response is very slow. If you reply to a message it takes ages to get a response.
They did replace the nuface device which was fine. The Tripollar developed a fault a few months later and stopped working, instead of a replacement I asked for a credit and put it towards a Newa instead as it seemed to be a superior device.
Definitely not the case, it's almost a joke. You are told to cover the tips of the device with their conductive gel, this barely lasts a month and costs around £30 a tube! I also had a really bad reaction to the device, burning and peeling skin for weeks, which I never experienced from the Tripollar. I posted a one star review over 6 weeks ago. They intercepted it with an email asking me what other products I'd been using. I hadn't used anything different apart from the Newa. They told me to persevere as there was no money back with this device.
They have never posted my negative review, so be aware when ordering, definitely do your research through other sources.

16 September 2022
Unprompted review

Reply from CurrentBody

Hello Alison,

Thank you for taking the time to review our service. I am very sorry to hear about the issue with your devices, it is most unusual to experience multiple faults.

In regards to our product reviews, we have a process in place where reviews are manually published to the site, this is in case any profanities are used and so we can monitor this. Rest assured that reviews are published, it just may not be on the same day that the review was submitted depending on the volume of reviews coming through.

I'd really like to look into this further for you and offer my support. I cannot see any customer information alongside this review so kindly respond to my request for more info and I will certainly assist.

Kind regards,
Lauren
Customer Care Team.

Review of Roxie Cosmetics


Rated 5 out of 5 stars

Great products at amazing prices

Great products at amazing prices. Mostly ordered Bielenda and Eveline products. Full of active ingredients for a very low price - especially compared to other brands I have looked at.

6 November 2020
Unprompted review