IM

Ian Morris

United Kingdom

Reviews

Review of Toolstation


Rated 5 out of 5 stars

Satisfied.

Just made two purchases last week.
All good service ,easy from veiwing on website to collection from store.Frendly service.Cannot fault them.

27 February 2026

Reply from Toolstation

Thank you for your positive 5-star review. We are pleased to hear that you had a great experience with Toolstation. Your satisfaction is our top priority and we value your feedback. Kind regards, Brian.

Review of eSpares.co.uk


Rated 5 out of 5 stars

Happy experience

I was not sure if I was purchasing the correct item.Asked the question on line.Answer came back .I ordered the item it was here in 3 days ,packed well .Opened the package all was correct and already fitted .Also it contained 2 other small items that was part of a set I never expected. Would use them again.

29 October 2025
Unprompted review

Review of Harvey Norman United Kingdom


Rated 5 out of 5 stars

Thank you for your patience

Sammie was most helpful on our recent visit to Harvey Norman.
She was most patient whilst I was deciding which table lamps to purchase. A big thank you Sammie I love my table lamps 10./10.

6 October 2025
Unprompted review

Reply from Harvey Norman United Kingdom

Hi Ian,

We're happy to hear that you had a positive experience during your recent visit. It's great to know that our team member was helpful and patient. Thank you for your wonderful feedback; we appreciate it.

Kind Regards,
Kevin

Review of Crew Clothing


Rated 2 out of 5 stars

Disappointed

Agree with other people , product good. Customer service terible. Give you a example phoned yestoday to ask for help 27th in que 1 hour I waited said they will sort.Not sorted phoned again 27th in the que again 1 hour I waited.Dont that just sum them up .Do they gain on phone calls.No More Orders.

6 August 2025
Unprompted review

Review of Riley Leisure


Rated 5 out of 5 stars

Stressless

Service was excellent, website was very clear and easy to veiw and select my objective.Ordering was easy and clear and put under no stress if you did not like what you had purchased. Down to a return form.

15 July 2025

Reply from Riley Leisure

Hi Ian,

We really appreciate your 5 star review.

Whilst providing top quality snooker and pool products, user experience is very important to us. It's great to hear that you have received such a positive experience with us.

We hope to be of service again in the future.

Best Regards

The Riley Leisure Team.

Review of Build and Plumb


Rated 5 out of 5 stars

Stress free

Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.

3 July 2025

Review of Chigwell Satellite


Rated 5 out of 5 stars

Sorted

What a helpful team of people.
Being elderly and not very tech minded the gentleman I spoke to pointed me in the right direction with his easy to understand description of the products I was after. No pressure sales talk and not pushing the most expensive. Now it's my choice and will be back in touch with them when I have make my mind up.

31 March 2025
Unprompted review

Review of Matalan


Rated 3 out of 5 stars

Our experience

The only criticism I have is at the Merryhill branch.when it comes to paying its very,very poor .Always long queues even when shop is not so busy.Staff always busy doing other things or talking.

23 February 2025

Review of Yodel by InPost


Rated 5 out of 5 stars

Everything was very professional

Everything was very professional

2 October 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Toolstation


Rated 5 out of 5 stars

As it was.

Very easy and straight foreward from ordering on line and collection ,staff very friendly and helpful.

19 April 2024

Review of OnBuy.com


Rated 5 out of 5 stars

Safe company

I have purchased quite a few products from OnBuy and have found on all occasions it has been very easy and straightforward.Being a O A P you are sometime cautious of what you are doing but i feel very confident with this company.

16 December 2022

Reply from OnBuy.com

Hello Ian,

Thank you for leaving a review for OnBuy.

We're delighted you found your shopping experience easy and helpful.

We hope to welcome you back soon!

Best regards, OnBuy.

Review of British Gas


Rated 2 out of 5 stars

Dismayed

Engineers very polite ,visited 3 times to sort the problem .waited in all day for the man to service the boiler never showed up rebooked for the following week.

28 November 2022
Unprompted review

Reply from British Gas

Hi Ian,

Sorry to read about your experience with us. This is not the level of service I expect our customers to go through.

If you'd like us to investigate this further for you, please send a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas, include a copy of your review & #Trustpilot. ^Shaz

Review of British Gas

Review of British Gas


Rated 5 out of 5 stars

Happy bunny

We had a problem with our heating ,British gas came to our rescue .Excellent service , polite engineer most ,sorted our problem very quickly. Can only recommend British gas as a company ,i also like to say on other occasions when they have been it was rhe same service.

14 November 2022
Unprompted review

Review of RS Electrical Supplies


Rated 5 out of 5 stars

DY Diddy

Ordered on line,goods came on time,good quality,no fuss easy too choose from there site.Exelent chooses.

30 July 2022

Review of Morrisons Supermarkets


Rated 2 out of 5 stars

Morrisons kingswinford in my opinion is…

Morrisons kingswinford in my opinion is the worst run suppermarket I have ever been too.Unhelpful staff ,the meat section looks as is it is thrown in the shelves, not looking good, ie the colour,unbelievable unclean dirty areas around the store and most of the staff have got a don't care altitude.Where are the Managers when you ask for one? when they had summer plants in, more was dead than alive and they was expensive ones as well .Roll on the take over.

23 November 2021
Unprompted review

Review of CareCo


Rated 5 out of 5 stars

Thank you CareCo

I contacted CareCo today regarding a shower aid in the form of a support handle. The sales person I spoke with was very helpful and knew exactly what I needed. I have placed my order and look forward to receiving it.

13 May 2021

Reply from CareCo

Good evening Mr Morris,

Thank you for taking the time to speak to me a few moments ago,

I hope my actions go some way and show that we do genuinely care about our customers and our reputation.

We wish your wife a speedy recovery

Kind regards
CareCo
Bonnie

Review of Halfords Retail


Rated 1 out of 5 stars

trying for ever to contact various…

trying for ever to contact various stores no answer or everybody is busy. I have recently visited Merry Hill Store, Dudley and shop was empty. Any ideas!!!!! as we are trying to spend more money

25 August 2020
Unprompted review

Review of webuyanycar


Rated 5 out of 5 stars

Thank you Hardeep at Kingswinford Bracnch

Today I have sold my car through We Buy Any Car using the Kingswinford branch. The whole experience was excellent. Upon arrival we were offered sanitising gel, gloves and masks.10/10 for that. Hardeep talked us through the process explaining everything thoroughly. 10/10 for that. We found Hardeep to be very courteous polite and knowledgeable. Many thanks Hardeep for making this a good experience. 10/10 for that. A very happy customer Ian Morris

15 August 2020
Unprompted review