When the Wrangler name was sold off to…
THIS REVIEW WAS POSTED TO THE EUROPEAN WRANGLER PAGE
(I guess we're supposed to think they're not the same damned company)
When the Wrangler name was sold off to this investment group, their quality took a dive.
Cheap materials, poor fit and often defectively dyed materials.
The poorest customer service in the business. The people answering the phones have no clue about the product so any phone questions you ask will always leave you disappointed.
Quality = 3 out of 10
Fit= 3 out of 10
Customer Service =4 out of 10.
Ability to face problems like a professional company=1
Reply from Wrangler Online store
Dear customer,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with Wrangler was not as positive as we had hoped.
Your review was posted on our European site.
However, please don’t worry, we will forward your details to our colleagues in the USA, who will review your feedback and ensure it reaches the appropriate team.
Wrangler eCommerce Customer Service