United States
Review of Emmaandmia
Fraud. Two old ladies do NOT make this jewelry. It is obviously made in China. Quality is "China junk".
Very disappointed.
No support - had to dispute the charges on my credit card.
What a terrible way to run a company.
Review of GlassesUSA
Review of Brytesoft
I have used Brytesoft for YEARS successfully. However, I can no longer check out, even after approving the purchase on my phone's bank app.
Of course there is no way to contact the company to resolve this.
Very disappointed.
Reply from Brytesoft
Hi Laura,
We’re sorry to hear about the issue you experienced and truly appreciate your long-standing support. We’re currently looking into this and would have loved the chance to resolve it if you had reached out to us directly.
Thank you for your understanding.
Best regards,
The Brytesoft Team
Review of ChemiCloud
ChemiCloud is a great choice! They have a chat that is connected to live, knowledgably, polite, efficient Happiness Engineers. Many times my questions are immediately answered and I'm happy!
Reply from ChemiCloud
Laura, thank you for your feedback, and I sincerely apologize for the inconvenience you've faced. After reviewing our records, we couldn't find any previous communication regarding this issue.
To resolve this promptly, we’ve just reached out to you for more details. We're committed to addressing your concerns as quickly as possible. We look forward to helping you.
Review of ChemiCloud
Great hosting services. Love the Happiness Engineers❤️
Reply from ChemiCloud
Hello Laura,
Thank you for your wonderful feedback! We're delighted to hear that you love our Happiness Engineers and are enjoying our hosting services. We take pride in our team and the high level of support they provide. Your satisfaction is very important to us, and we're thrilled to be meeting your expectations. If there's anything more we can do for you, please don't hesitate to let us know.
Review of ChemiCloud
When there is a data breach and your website is down, you do not want a slow typing "Happiness Engineer" that tells you there is nothing he can do. NO PHONE NUMBER. NOTHING but bills from my IT guy who, once again, saved the day. Oh, I forgot. They opened a "support ticket". Of course there's no response.
Reply from ChemiCloud
Dear Laura, thank you so much for taking the time to share your feedback with us. I'm genuinely sorry to hear about the difficulties you've encountered regarding the data breach and the suspension of your domain name by ICANN. I understand that this situation, stemming from the missed verification process, can be quite frustrating. However, when this happens, there is not much we can do; every person that owns a .COM domain must follow and complete the ICANN verification in a timely manner to avoid being suspended - this is not something we control - this is all related to ICANN policies, so I thnk you should give them 1 star review and not put the blame on us for something is a bit out of our control.
Please know that our team is dedicated to supporting you, and although there are limitations in such situations, we strive to guide our clients through the necessary steps. I've reviewed your interactions with our support team and am pleased to note that we have consistently provided timely assistance, both in our chats and through support tickets.
I'm relieved to hear that your issue with the ICANN verification has been resolved, thanks to the efforts of our colleague who helped update your registrant details. Regarding your concern about an unanswered support ticket, I want to assure you that we take all inquiries seriously. After reviewing our records, it appears that all your tickets have been addressed promptly. If there's any confusion or outstanding issues, please do let us know, and we'll be more than happy to look into it further.
We value your feedback immensely, as it helps us improve our services. Wishing you a wonderful holiday season, and please don't hesitate to reach out if there's anything else we can assist you with.
Review of VanceAI Technology
Review of ewww.io
This company has extremely good, fast, reliable support. Their plugin works well. I have used it for years and it's given me great, fast images. Give it a try! I think you'll like it.
Review of ChemiCloud
I've been dealing with web hosting companies for 20 years and ChemiCloud is by far and away the best one ever. It just works and if it doesn't a real person with training and knowledge is there to fix it. I workd Teo today on a very complex issue and he solved it in under 20 minutes! My opinion is he deserves a raise! I'm glad a purchased the 3 year plan.
Reply from ChemiCloud
Hi Laura, and good morning! Teo's great! :D I may be biased but I feel like everyone here has that commitment to doing good by our customers. After all, hosting itself is only part of the experience. Talking to us, sorting through questions and issues is the other part, and we're happy to be able to do it.
Review of GreenGeeks Web Hosting
First, they move my site on a shared server on a THURSDAY and the migration screwed up my site. So after five days of trying to work with tech support, they decided to overwrite all my work with an old backup. No notice. No permission. Followed by a DOS attach. That's right - GreenGeeks had NO SECURITY ON THEIR HOSTING SERVERS.
Review of Brytesoft
Simply the best EOM software reseller on this planet! The support team responds within HOURS with a USABLE answer!! Amazing in 2022. I've used them for years and every time they have come through with accurate, usable products that they fully support.
Reply from Brytesoft
Hi Laura,
Your review just made our day. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you again and have a great day!
With best wishes,
Your Brytesoft Team
Review of Gusto
Terrible onboarding process. After paying for this "service" for a year, we went another way on payroll and cancelled this service at support email on 1/3/23. Of course, they charged me again on 2/6/23. Of course, I had to spend $35 MORE for a stop payment from my bank for this sleezy company. Of course I called 800-936-0383 and spoke with Gwen. She couldn't find my account. The onboarding "process" was so bad the account was never activated. She couldn't transfer my call. All she could do was say she was "sorry". Well, what's really sorry is now I'm going to physically go to office in San Francisco and see if they can stop the transfers from my bank account for nothing. STAY FAR AWAY from this "company".
Review of Mountain Rose Herbs
Quality products. Great support.
Wish it had a free shipping feature for larger orders.
Review of Hapbee
This is a TERRIBLE COMPANY. I ordered the product and it worked OK until they tried to update it . Then it never worked again. I tried to work with them and I never got anywhere. I returned the device in November, 2021. Since accepting the return THEY HAVE CONTINUED TO BILL ME $19 EVERY MONTH FOR A "SUBSCRIPTION" FOR A DEVICE I RETURNED. AND EVERY MONTH I DISPUTE THIS CHARGE ON MY CREDIT CARD. Save yourself this stupid, insane problem and don't buy this.
Reply from Hapbee
Hello.
Thank you for taking the time to write a review, I’m sorry to hear you had a frustrating experience with Hapbee. I can assure you we have come a long way since your last experience and have fixed many of the previous App issues. If you would like to cancel the membership please contact us on any of our channels via chat, phone, and or email at Help@hapbee.com so we may assist you with the cancelation of your membership.
Thank you
Review of Formswift
A very honorable company. They have a phone number that a real human being actually answers! I had forgotten I signed up for a trial and called about a charge on my card. The charge was immediately recognized and credited back!! No drama. No being put on hold forever or at all. None of that. Just a credit. A very HONORABLE company!
Review of Brytesoft
Great company that provides software free from viruses, etc., and subscription fees. Updated available through Microsoft. Keys always work.
Review of Goggles4u.com
Good, accurate glasses.
After ordering several pairs of glasses, I recommend you choose slightly more expensive frames that the $6.99 frames.
Great customer services
Review of Norwegian Air Shuttle
Terrible company
Should have listened to the other reviews and saved a frustrating and expensive hassle with the company.
Review of Goggles4u.com
I have vision problems but Goggles4U made my glasses perfectly!
And the prices are 10% of what my dr charges.
Great company. Even better customer service.
Review of Zenni Optical
I’m vision challenged. My Dr made a mistake on the prescription. I called with a day of receiving my glasses hoping I could reuse the frames and pay for the new lenses. Instead the representative offered me a replacement at no cost. I’m very happy with the resolution and will be comfortable ordering more glasses. Thanks.
