Goggles4u.com Reviews 101,012

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality and affordability of the products, highlighting that the glasses often exceed expectations given their competitive pricing. Many people appreciate the wide selection of frames and the accuracy of the prescriptions, making it easy to find suitable and stylish eyewear. However, some customers experienced issues with order fulfillment and delivery times. A portion of reviewers reported long waiting periods for their orders, with some even receiving incomplete shipments or no updates on their delivery status. There were also occasional mentions of incorrect prescriptions or frames that did not meet expectations.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, comfort, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the overall quality of... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the great prices, with some noting that... See more

Order

Clients share ambiguous opinions on order. Many customers praise the easy ordering process, user-friendly... See more

Delivery service

Users describe ambiguous interactions with delivery service. Some customers praise the super fast delivery,... See more

Based on these reviews

Rated 4 out of 5 stars

Overall happy with the experience. The frame I choose fit as expected. Easy to make the slight adjustments for better fit. I wanted to try out goggles4u because they supported polychromatic... See more

Rated 4 out of 5 stars

You get what you pay for. Although the glasses do come at a great price, and the prescription lenses appear to be quite accurate, which is the most important for me, the frames sometimes are not what... See more

Rated 4 out of 5 stars

Easy to use website. I wanted to repeat my previous purchase of 10/2025 but you didn’t have the same frame. Wished you could just replace scratched lenses. Otherwise good experience.

Rated 5 out of 5 stars

Ordered three pairs from Goggles4U just because the deals were actually too good to pass up. Tested three companies, the same day and they arrived first with the complete order. Absolutely thoroughly... See more

Rated 5 out of 5 stars

I've had a good experience each time I've used Goggles4u. Although my latest purchase had an issue which was probably related to the postal service and not Goggles4u, they are going to rectify it. I'v... See more

Rated 5 out of 5 stars

I got some glasses of of them for the Valentine's Day sale and I think they did good with the glasses, I have a large prescription so the glasses are thick, much thicker than my previous pair of glass... See more

Rated 5 out of 5 stars

The accuracy of the description and measurements of my frames was perfect. They fit comfortably and the prescription was followed to a 'T'. I've recommended Goggles4U to friends in my adult communi... See more

Rated 5 out of 5 stars

They’re very profissional and deliver fast! The fist pair I’ve got was a bit off due to my mistake in providing them with correct prescription numbers. They fixed it and sent me a new pair in less th... See more

Rated 5 out of 5 stars

I was able to enter my information a lot better. Is it my imagination or completion of the necessary information did go a little bit slower. I did not feel rushed like in the past. I loved the glasses... See more

Rated 5 out of 5 stars

I absolutely love goggles4u! Their frames are stunning, and I can always count on them to get my prescription right. Plus, I receive my orders quickly. Their customer service is fantastic too. Absolut... See more

Rated 3 out of 5 stars

It took almost a month to receive my order and I only received one of the two pairs. Was originally offered a discount to get my second pair instead of sending my full order, like I caused the error.... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my order, I used my old prescription instead of my current one. So of course the glasses didn't work for me. I put in a ticket and it was answered quickly and found out what the... See more

Rated 5 out of 5 stars

I love my new glasses! So stylish and flattering 🤩 Countless compliments and everyone asks where I got them. I have recommended Goggles4u to everyone who slows down enough to hear the pitch.

Rated 5 out of 5 stars

I've been a Goggles4U customer for years. I love the selection, prices, and the ease with which to purchase glasses. Their website is very user friendly. I havent had to return any glasses so I cant... See more

Rated 1 out of 5 stars

never order again. take long time no ship order, then see change my shipment on my order record without any shipping tracking info. wait two weeks still haven't got my order, open ticket or email to a... See more

Company replied

Rated 1 out of 5 stars

Customer service is a joke! Been waiting 33 days now for my order. Always get a generic message explaining that order is processed and 14-15 days wait time,will send tracking number bla bla bla! Very... See more

Company replied

Rated 5 out of 5 stars

You have cheaper, but quality frames. I have recieved 8 pairs of glasses from you over the last few years. The price i pay from you is cheaper than getting them from the eye glass stores locally. I... See more

Rated 5 out of 5 stars

I've purchased many eyeglasses from Goggles4U over the past few years. Their Timeline can be a little slow BUT I've had very little issues and when I have their CSR has ALWAYS been top notch solving... See more

Rated 2 out of 5 stars

I used to be a happy googgles4u customer in the past. However, now things are really bad - you are not told up front that the prices only include the frames, they now charge separately for the prescr... See more

Company replied

Rated 5 out of 5 stars

Customer service was great. Answered my questions and concerns. The frames are better than I thought. Will definitely recommend. I only wish I had tinted them

Rated 1 out of 5 stars

The customer service & the service TERRIBLE. Too many mistakes from Goggles team. It took almost 2+ months for me to receive my prescription glasses since the original date I ordered them. No com... See more

Company replied

Rated 5 out of 5 stars

I only order and paid for 1 with the intention to try out. The result has surpassed my expectations. The glasses are not only well made and comfortable.. I get a lot of compliments from the quality an... See more

Rated 5 out of 5 stars

Nice selection of frames at a great price! Glasses fit well and prescription is always spot on. Questions are answered in a timely matter.

Rated 5 out of 5 stars

It was very easy.And the price point was awesome. I was able to not only get my regular prescription glasses, but also a pair of prescription sunglasses and only spent a hundred dollars with a progres... See more

Rated 5 out of 5 stars

Order was easy, timeline was quicker than expected. the price was fantastic for 2 pair of glasses and, the glasses are absolutely perfect.

Rated 3 out of 5 stars

Initially information given regarding lens options was confusing and incomplete. Had to ask numerous questions to understand what was available. Do not know if discounts were clarified or applied c... See more

Company replied

Rated 1 out of 5 stars

Not a good experience. Ordered and paid for two pair of glasses. Only received one pair. Now we are being told that their information shows that they sent two pair of glasses. Not happy at all about t... See more

Company replied

Rated 5 out of 5 stars

This time, I was surprised with super fast delivery. I ordered in the morning, and I got the email my glasses were already made and went to the facility for the delivery in the evening at same day. Gr... See more

Rated 5 out of 5 stars

I’ve ordered several times and was never disappointed. The shipping from overseas adds delays but with a but a patience all is good.

Rated 5 out of 5 stars

Real people in customer service,very knowledgeable, curtious and resolve problems fast. Good glasses at a good price.

Rated 5 out of 5 stars

The prices are outstanding here and there are always discount codes. I just ordered two sets of glasses. Both came within 10 days. The prescription was perfect. I also ordered them in photo grey. They... See more

Rated 4 out of 5 stars

Ordered 3 pairs of glasses. Two were great but one made me a little dizzy. Idk if there was a mistake during production but other than that Goggles4U is awesome. Always order my glasses from here.

Rated 5 out of 5 stars

I have ordered 4 pairs of glasses over the years, and they never disappoint The last pair had a sharp spot the kept irritating my ear. A call to customer service took care of it, and new glasses arriv... See more

Rated 5 out of 5 stars

Great pricing, quality products. I am referring all of my friends to help them save money in their golden years. At these prices, there is no reason to skimp on one's vision.

Rated 5 out of 5 stars

Delivery was amazingly quick after placing the order. That was appreciated. Previous orders usually were more than 2 weeks for delivery. Thank you.

Rated 5 out of 5 stars

I have received my new pair of lenses, I have already purchased 8 pairs before, they are perfect and of good quality, Thank you

Rated 2 out of 5 stars

Specifications for frames were mis-stated, they are far too small to wear. Wish I could return them. Also took much longer than anticipated.

Company replied

Rated 1 out of 5 stars

Still waiting for my 3rd pair, been 2 weeks, no updates, nada. The pairs I ordered was to replace the 2 pair I never received and when I asked, they just said that the warranty period expired. What wa... See more

Company replied

Rated 4 out of 5 stars

Company website is completely easy to use. Placed order, and received confirmation right away. The only problem I see is that it's exact time from the date of being shipped until it's at ur mailbox is... See more

Rated 5 out of 5 stars

I've purchased several pair of glasses with Goggles4U. Always a great bargain and the glasses are quality. It takes about a month to get them but if you can wait, it's worth the wait.

Rated 4 out of 5 stars

Great supplier of quality, discount prescription glasses. Arrival takes a few weeks. But if you want to re-order the same frame do so immediately or they will be out of stock.

Rated 1 out of 5 stars

I was charged for two days expedited shipping and it took more than two weeks and my bifocals are not good I can only see far up close is very blurry.

Company replied

Rated 5 out of 5 stars

Great company. Great customer service. Excellent pricing. Will continue to order from them in the future for all my Eyewear needs!

Rated 5 out of 5 stars

I lost my goggles4u sunglasses. Went on the web site and went back to my last purchase and found the prescription and frames that were ordered before. It was easy to pick a new, good looking, frame an... See more

Rated 5 out of 5 stars

I had questions that were answered quickly. When I received my glasses, they were my exact prescription. The glasses are comfortable and light.

Rated 5 out of 5 stars

I’ve been ordering from Goggles4u for many years now, and they’ve become my go‑to place for glasses. I rely on prescription lenses for distance, and their prices are unbeatable. What I really apprecia... See more

Rated 2 out of 5 stars

I don't think the glasses were made correctly - they seem to be single vision and I ordered progressive lenses. The distance part is all I got and I can't see up close for reading. Also the frames... See more

Company replied

Rated 5 out of 5 stars

Glasses arrived and I started using them immediately. They fit nicely and do not slip.

Rated 3 out of 5 stars

The bifocal prescription glasses are very good but took longer than expected to arrive. I got the cheap shipping. I will order again next year Thanks

Company replied

Rated 5 out of 5 stars

They double checked on the prescription to make sure it was correct and sent really great glassed I'm proud to wear.


Company details

  1. Health & Medical

Written by the company

Goggles4U is an online eyewear superstore offering a full range of glasses and lenses with best discounts online We are the number #1 online store for buying discounted eyeglasses and lenses with great product value, ease of shopping and slashed prices. Shop for your next pair of eyeglasses and use our 24/7 customer support for pre-purchase or post-purchase queries. Order glasses with complete ease online!

Written by the company

Unmatched Savings On Glasses!
At Goggles4U - you can instantly save 80% more on buying specs online without compromising on the frame and lens quality. We offer best discount deals round the year with up to 5000+ frame styles available in the catalog and 24/7 customer support for hassle-free shopping. Order your new pair of discounted eyeglasses today!
The Widest Selection of Frames
We offer the largest catalog of glasses assorted to fit your style preferences. Shop from 5000+ frame styles with a wide selection of lenses including: single vision, bifocals and progressive lenses.

Contact info

4.1

Great

TrustScore 4 out of 5

101K reviews

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Rated 5 out of 5 stars

Glasses you’ll love!

I’m absolutely thankful that I found Goggles4U, I wasn’t expecting the quality eyeglasses I usually pay a fortune for but these are my go to for all my eyewear now, I’ve gotten two pair prescription lenses and am waiting on my third pair, prescription sunglasses, they’re worth the wait, I 100% recommend Goggles4U, you won’t regret it

22 March 2026
Rated 2 out of 5 stars

Only received a partial order

I ordered 5 pairs of glasses on the same order - I received one pair and have emailed twice trying to get the status of the other four pairs and I have yet to get a response.

21 March 2026
Goggles4u.com logo

Reply from Goggles4u.com

Dear Joy,

We’re sorry for any confusion and the lack of communication you’ve experienced.

One pair from your order was selected from our rush category, which is why it was produced and shipped separately from our US facility and delivered earlier. The remaining four pairs were part of our regular category and are produced overseas. These are currently in transit to our US distribution facility.

Once they are dispatched from there, you will receive a confirmation email along with USPS tracking details so you can follow their delivery.

We appreciate your patience and apologize again for the delay and inconvenience caused.

Regards,
-Goggles4U

Rated 3 out of 5 stars

The glasses were affordable and cute but SLOW to arrive

The glasses were affordable and cute. They look great on my daughter. However, it took a VERY long time to receive the order. Since we bought glasses to replace the ones she broke, she was without her glasses for nearly a month. If the website would've warned us about long manufacturing/shipping times before we purchased, we could've made a more informed decision.

17 March 2026
Rated 3 out of 5 stars

The glasses that I got from you were…

The glasses that I got from you were great. My biggest issue is that I was trying to get frames for myself and kept getting that there were no lenses available. I literally had to go through 20 different frames before I found something that let me order a pair of glasses.

14 March 2026
Rated 1 out of 5 stars

i input the code for 2 for 1

i input the code for 2 for 1, but only got 1

sent email, but no reply.

20 March 2026
Goggles4u.com logo

Reply from Goggles4u.com

Hi John,

We are sorry to hear about your dissatisfaction with the recent purchase. In order to avail "Buy one get one" offer, you need to add two pairs from BOGO category and apply the discount code so the pair of lesser worth will be discounted. Our support team will reach you and try to resolve this issue in the best way possible manner.

Regards,
-Goggles4u

Rated 1 out of 5 stars

2 Broken Glasses & 0 Customer Service

Bought 2 pairs of glasses and both broke at the hinges within 6 months. Neither pair were covered by any reasonable warranty. They are not an American brand and their lack of customer service reflected that. A supervisor named “Jason” (definitely not his name for obvious reasons) wasn’t helpful. Why anyone would purchase these, let alone replacements, is beyond me. Save your money and time and buy from a reputable US brand.

22 March 2026
Unprompted review
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Reply from Goggles4u.com

Dear Mercedes,

Thank you for sharing your feedback—we’re really sorry to hear about your experience. We understand how frustrating it must be to have both pairs of glasses break within such a short time.

We’d like to clarify that while we do have overseas production, we also manufacture a portion of our glasses in the United States. That said, eyeglasses are delicate items and can be subject to wear and tear depending on usage. For this reason, we currently offer a replacement policy of up to 3 months rather than a longer-term warranty.

We also apologize for any dissatisfaction with the customer service you received—that’s certainly not the experience we aim to provide.

Unfortunately, we’re unable to locate your order based on the details in this review. We’d really appreciate it if you could reach out to our customer service team and reference this review so we can look into your order more closely and see if there’s any possible resolution.

Thank you again for bringing this to our attention—we’d welcome the opportunity to make things right.

Regards,
-Goggles4U

Rated 5 out of 5 stars

Excellent price---lenses are good

Excellent price---lenses are good. Quick delivery.

My glasses are 140 or 141 mm wide-. I knew what they were---a little tight fit-.

I wish you have the same design or springless desing in 144-145 mm width.

20 March 2026
Rated 1 out of 5 stars

Ordered 2 pair of glasses which shipped…

Ordered 2 pair of glasses which shipped within 7 days of ordering them, 2 weeks after it said shipped no one can tell me a tracking number nor a time frame keeping being told give it a few more days then yesterday being told they are in production. Very disappointed in this whole process. Already told my daughter not to order here stay with payne glasses

22 March 2026
Unprompted review
Goggles4u.com logo

Reply from Goggles4u.com

Hi Mark,

We sincerely apologize for the unexpected delay in your order. For glasses in our regular category, standard shipping typically takes 14–21 business days, as they are produced overseas.

Due to recent global disruptions affecting air cargo, transit times have been slightly extended. However, your order is currently in transit and is expected to arrive within the next few days.

We truly appreciate your patience and understanding, and we look forward to serving you better in the future.

Regards,
-Goggles4u

Rated 1 out of 5 stars

Trying to look good…

Just read the reply to my review sent by Goggles.4u. I've chatted at least 5-6 different times even e-mailed them twice. Was given the save answer every time. This is after waiting a month. Order is on way to canadian facility ,will give trackingwhen sent . They answer the review just to look good.

21 March 2026
Unprompted review
Goggles4u.com logo

Reply from Goggles4u.com

Dear Ron,

Thank you for your feedback. As advised by our customer service team, your order is currently in transit to our Canadian facility from our overseas production center. Once it arrives and is dispatched from there, we will promptly share the courier tracking details with you via email.

We understand the delay has been frustrating, and we sincerely apologize for the longer-than-usual wait times. Due to ongoing global circumstances, shipping and processing have been taking more time than expected. We truly appreciate your patience and understanding, and we’re committed to ensuring your order reaches you as soon as possible.

Regards,
-Goggles4U

Rated 4 out of 5 stars

where are my glasses? i want them on my face now.

i bought two pair of glasses 3 weeks ago. one pair arrived after several days, but the ones i really wanted seem to be taking a very long time without any information. is there a better way to communicate where our purchases are? the first pair is great. i can't wait for the next pair.

10 March 2026
Goggles4u.com logo

Reply from Goggles4u.com

Dear Timothy,

Thank you for your feedback, and we’re sorry for the frustration caused by the delay.

The pair you’re referring to was ordered under our regular service category, which means it is produced and shipped from our overseas facility. At the moment, your order is in transit to our U.S. facility. Once it arrives there and is dispatched, we will send you the USPS tracking details via email so you can follow its progress.

We understand that waiting without updates can be frustrating, and we truly appreciate your patience. Your feedback regarding tracking visibility is important to us, and we’ll be sure to share it with our team as we continue working to improve the customer experience.

Regards,
-Goggles4U

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