KA

Kay

United Kingdom

Reviews

Review of Naturalistic Products


Rated 4 out of 5 stars

I ordered a Henna Sooq Sweet Honey…

I ordered a Henna Sooq Sweet Honey Gloss Bar. It was received quickly & was packaged well. I haven’t used the gloss bar yet but the online & delivery service were user friendly & prompt. I will definitely use this website again.

9 February 2026

Reply from Naturalistic Products

Hello Kay,

Thank you for sharing your experience! We’re glad to hear that your Henna Sooq Gloss Bar arrived quickly and well-packaged, and that our website and delivery service were easy to use.

We really appreciate your support and that you’ll be shopping with us again. If there’s anything we can do to make your experience a full 5 stars next time, we’d love to hear your feedback - it’s always welcome.

Kind Regards,
Team Naturalistic

Review of Afrocenchix


Rated 4 out of 5 stars

Prompt delivery & well packaged

Prompt delivery & well packaged. My hair washing days are so much easier with Swirl, it has great slip, easier to comb through my hair & it smells great. Love the moisture surge set, keeps my natural curls looking & feeling great.

4 August 2025

Reply from Afrocenchix

Hello Kay,

Thank you for your wonderful 5-star review! We are so pleased to hear that your order arrived promptly and was well-packaged.

Your detailed feedback about our Moisture Surge set, and specifically how Swirl has made your hair washing days so much easier, means a lot to us. We're thrilled that your natural curls are looking and feeling great!

Review of Yodel by InPost


Rated 3 out of 5 stars

My parcel was sent to collection point…

My parcel was sent to collection point within stated timeframe but once I arrived to collect, I had my bar code scanned & then the shop assistant told me to go over to a group of parcels & take my parcel. I was surprised at this as they were not behind a counter & I was able to just walk over to where lots of parcels where laying on the floor & pick out my parcel. It didn’t seem a very secure situation.

29 January 2025

Reply from Yodel by InPost

Thanks for taking the time to share your review and we hope to deliver a better experience next time.

Review of Afrocenchix


Rated 4 out of 5 stars

Delivered promptly

Delivered promptly. I love Afrocenchix hair oil. It’s light, smells lovely & a little goes a long way.

28 March 2024

Reply from Afrocenchix

Hi Kay. We're so glad you love our hair oil as much as we do! We agree, a little goes a long way and it smells amazing! Thank you for sharing your feedback and for choosing Afrocenchix!

Review of Groupon UK

Review of Afrocenchix


Rated 4 out of 5 stars

My order was delivered quickly & I…

My order was delivered quickly & I liked the personalised card. The cardboard box provided good protection for my order.
I ordered the moisture Surge Set. I’ve used each item before and I’m happy to continue using them.

3 November 2022

Reply from Afrocenchix

Hi Kay,

Thank you for your review.

We are happy to hear that you had a great delivery experience and that you are enjoying the Moisture Surge Set.

Thank you for you purchase and support; it means the world to us.

Best regards,

Patience @Afrocenchix

Review of Afrocenchix


Rated 4 out of 5 stars

I am very impressed with Afrocentrix products & service

The online order process was very user friendly, with lots of product information. I received my order of Seal hair oil & sooth scalp oil well within the stated delivery timeframe. Packaging was good. It was my first time using Seal hair oil and I have been using it happily now for around 3 weeks. I love the lightness & smell of the oils & it’s been a nice addition to my hair care routine. I have curly Afro shoulder blade length natural hair, which I usually plait for every day wear. Seal has helped went I unplait & replait my hair. I’ve been using Sooth scalp oil for around a year and used to have very itchy scalp which was flaky. Since I started using Sooth it has resolved the flaky scalp & helps stop the itching. I have found the customer service for Afrocentrix very good. I left a review on their website and received some additional really helpful advice.

21 June 2022

Reply from Afrocenchix

Hi Kay,

Thank you for your review. We're thrilled to hear that you find our online order processes user-friendly and also enjoy the products as much as we do. We are so thrilled to hear that you have noticed excellent results in your hair since starting to use them.

Thank you so much for your purchase and support; we appreciate it

Best,
Patience @ Afrocenchix

Review of Afrocenchix


Rated 5 out of 5 stars

Looking forward to trying & adding Smooth to my hair routine.

My order arrived within the stated timeframe. The packaging was just right for the amount of items. I was very happy to get my order of Sulphate-Free Shampoo - Swish & Natural Moisturising Cream - Smooth. I’ve been using Swish since last year & love the way it cleanses my hair without it feeling brittle & the smell is fantastic. This will be the 1st time I’m trying Smooth. I also already use Sheen & Sooth & have been very happy with their performance & benefits.

15 April 2022

Reply from Afrocenchix

Hello Kay,

Thank you so much for your review.

We are so glad you love the products and have noticed positive changes to your hair since using them.

Thank you for your purchase and support; it means the world to us.

Continue to enjoy and have a lovely bank holiday weekend.

Best wishes
Roxie @ Afrocenchix!

Review of Ann Summers Ltd


Rated 3 out of 5 stars

Quality below expectations, disappointed.

The online ordering process was easy & my item (Mini Rampant Rabbit) was delivered within stated timeframe. The packaging was adequate.
The mini rampant rabbit looks cheap & the screw on cap for battery compartment does not screw on properly so falls off if not held. Come on Ann Summers do better. This is the second item I’ve purchased this year that is below quality expectations.

15 December 2021

Reply from Ann Summers Ltd

Hi Kay,

Thanks for taking the time to leave a review. Can you please email
support@annsummers.com using the reference TP271080 in
your subject line so I can help you resolve this?

Elinor,

Review of Ann Summers Ltd


Rated 2 out of 5 stars

Disappointing purchase

I received my parcel within stated timeframe & the package was in good order. However the #Eat Sleep Play, Repeat Vibe battery compartment is so narrow that you have to force the battery inside, which means it’s impossible to remove it. This means it will only function as long as this battery lasts, I will be unable to replace it. Plus the description states multi speed, no matter which direction I turn the speed, there is only on or off, so only one speed. Please amend the description to avoid misrepresentation.
Very disappointed, if I hadn’t brought it in the sale I would have returned it. Return postage will cost me nearly what I spent for it.

3 February 2021

Review of VoucherCodes

Review of Groupon UK


Rated 3 out of 5 stars

Once I’ve put an item into my basket I…

Once I’ve put an item into my basket I don’t seem to be able to remove it & the transaction has gone through when I had changed my mind. Not impressed.

20 May 2019
Unprompted review

Reply from Groupon UK

Hi Kay,

Thanks for your feedback. Sorry to hear about the confusion that caused the purchase by mistake. For future reference, you can remove an item on a cart by clicking on 'View Cart'. Scroll down until your computer screen shows the list of the items on your cart. Below each name and quantity, there's an option to click 'Remove'. We're happy to check on the cancellation policy on this purchase by mistake. There are no previous contacts based on the Order Reference Number you've provided. Please send details via www.groupon.co.uk/customer_support or you may contact our Customer Service Hotline on 0203 808 4223. We're open 8am to 6pm, Monday to Friday, and you'll usually get through to someone pretty much straight away.

Groupon Customer Support