Item still hasn't left Europe and not…
Item still hasn't left Europe and not expecting it in time for Christmas although purchased with plenty of time.
Reply from Raven
Hi John,
Sorry to hear that you have had a negative experience with our logistic partners. To explain the delay in delivery USPS have been experiencing significant delays due to the pandemic – shipping volumes are up globally and according to their website, they have been understaffed due to the Coronavirus. I hope you can understand that these issues incurred by USPS are not a reflection on us as a business but I can appreciate how frustrating slow deliveries can be!
Upon review of your order, I can see your order was delivered on December 9th, 2 days after your review. If you would like any further help or have any other questions on this matter then please do not hesitate to contact us via the contact form on our website. Thanks
