Sold a faulty engine and won't be refunded. Avoid at all costs
Bought an engine off here and when it got to my garage they refused to install it due to bad oil contamination in the coolant being an obvious sign that the head has a gasket issue or is warped/cracked. I ordered the engine as the one on my car had warped. Tried to get hold of the supplier from the beginning of December multiple times but was told everytime that the managers are busy and will get hold of me. 2 months later and still no one gets back when called so called up angrily demanding to speak to someone. FINALLY, someone spoke to me and refused to deal with it as I said "this is effing ridiculous" to which i was told to "suck my mum" by the manager there. The only time I got a response from the company is when I gave them a bad review... it seems they have the time to respond to google reviews to defend their bad business practices but not time to call thier customers back.
I've had no choice but to make a claim against them and take things through small claims court instead
Edit/response to claims of no report: i called 12 times to organise it but phonecalls didn't get past the front desk. Always told "someone will call back soon" but never did until I got angry about it and was told to "suck my mum". If i would have got through to someone I could have provided proof from my mechanic. The company is now asking for a report from a Volkswagen dealership which I have told them they are welcome to organise but it's thier liability so they must pay for it. Extremely unprofessional way to do business.
Reply from 1st Choice Spares UK Ltd