DE

Derek

United Kingdom

Reviews

Review of Coffeelink


Rated 5 out of 5 stars

Really great service

I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station.

Theo was polite, engaged, efficient and communicative... traits often missing these days.

It was so nice to meet another person happy in their day.

Thanks Theo, keep on being you!

30 December 2025
Unprompted review

Reply from Coffeelink

Thank you for your feedback.
Enjoy your brew:)

Review of musicMagpie


Rated 5 out of 5 stars

Good selection of titles

Easy to create a good selection of titles to meet special offer requirements, speedy delivery and all DVD and BluRay discs received with good, scratch-free surfaces and good condition cases.

Many thanks, I'll continue to choose Musicmagpie first.

12 November 2025

Reply from musicMagpie

Hi Derek,

Thank you so much for taking the time to leave us a great review!

We are pleased to hear about your positive experience with musicMagpie, and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program?

When your friend signs up, we will treat you both to a gift card!

More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store

Kind Regards,
Customer Services

Review of J D Wetherspoon


Rated 5 out of 5 stars

This Wetherspoon's is above many others

In comparing this Wetherspoon's, The Liberty Bounds, Tower Hill, London, to many others around the country I rate this one highly.

I prefer to eat upstairs here as it is well kept, tables cleaned and condiments topped up and plentiful. The food we had on Tuesday, curry each, was hot and well flavoured, drinks well kept too.

The app worked well, drinks were served at our upstairs table in good time with the food following shortly afterwards.

It's only a Wetherspoon's but made to feel so much more by the friendly, pleasant and always busy team-member Mark. This conscientious gentleman makes it way more than the average outlet and it's always nice to meet him again, however fleetingly because he makes all customers as his priority.

I have real pleasure in recommending this busy, bustling place and will be back again.

Thank you Mark 🤝, thank you team.

7 October 2025
Unprompted review

Review of Dunelm

Review of Angussteakhouse


Rated 5 out of 5 stars

Nothing was too much trouble.

A hectic Central London week deserved a reward for our hard-work & controlled-tempers, don't ask, we decided upon a guaranteed great dinner feast.

We were welcomed back to our favourite Angus Steak House, Leicester Square and shown to a quiet table with great views of the bustling Street outside.

It was happy hour so, "in order to help the local economy", we ordered cocktails, niiice.

Then the mains arrived... Sirloin and skinny fries and my Fillet with chunky chips. Onion rings and coleslaw were shared between us and we both enjoyed our chosen sauces.

Time for more cocktails, hic.

Creme Broulet to follow, so thick, so creamy, so rich... equally moreish than the main. Then coffee to finish.

A great meal served by a fab' young lady, Andreea. Nothing was too much trouble for her and fellow staff. Another very pleasing visit and, well fed, we bid farewell promising we'd defo be back again (soon I hope).

Thanks Andreea and team Angus, Leicester Square.

3 September 2025
Unprompted review

Review of Halfords Retail


Rated 5 out of 5 stars

So it was time for new headlights

So it was time for new headlights (seeing how the latest ones fitted only lasted 4 months and an Amazon refund will be requested).

I visited Halfords in Bury St Edmunds and was served and advised by the friendly and customer focused team-member named Thomas.

My purchase of 150% Halfords brand headlights fitted my Volvo halogen units with a reassuring snug fit, cables connected and all seemed well.

I'm pleased to say that the headlights are working well and light up the dark well enough for confident night vision, even compared to the 200% Philips bulbs that let me down one after the other.

Thanks Thomas, really good service and a great recommendation 👍.

2 September 2025
Unprompted review

Review of Specsavers


Rated 5 out of 5 stars

Wow, what service

Wow, what service. From the moment I entered the store to the time I left I was tended to professionally, courteously and patiently.

Pre-checks and OCT done then Optician Ezinne conducted a thorough and engaging eye test, explaining as we went and consideratly answering my questions and thoughts.

Finally to Andy, a focused chap, pun intended, who helped me choose a new frame style and spend appropriately for my glass wearing needs.

All round great service indeed and I'm very grateful to team Specsavers Ipswich.

19 July 2025
Unprompted review

Review of CCTV Direct (UK) Limited


Rated 5 out of 5 stars

Very competitive pricing

The clarity of CCTV Direct's website was useful, very competitive pricing for my chosen product, order status updates and speedy/next day delivery made for a very pleasing transaction.

I'll defo check their service first next time. Thank you to the staff.

11 July 2025

Reply from CCTV Direct (UK) Limited

Thanks for the kind words, Derek! We're glad you found the website clear and the service smooth - from pricing to speedy delivery. We'll be here whenever you're ready for your next order. Appreciate your support!

Review of ArrowXL by JP Home


Rated 5 out of 5 stars

Ambassadors of the delivery trade.

The reassurance conveyed in emails prior to delivery, it allows for better preparation and day planning.
Arrival took place during the small delivery times advised and, as for the father and son delivery team, wow, just brilliant! Lucas and Marcelo were real ambassadors for the 'Domestic Appliance delivery & installation' arena. My grateful thanks.

1 May 2025

Reply from ArrowXL by JP Home

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our pre-delivery communication helped you plan your day effectively.

We're also delighted that Lucas and Marcelo exceeded your expectations. Their dedication to providing excellent customer service is a testament to our commitment to delivering a seamless and enjoyable experience. Thank you for sharing your feedback, it means a lot to us.

Review of Nelsons


Rated 5 out of 5 stars

Brilliant service.

Stock available, easy online navigation, easy checkout and swift delivery.
Brilliant service, thanks to all involved.

14 April 2025

Review of OVO


Rated 5 out of 5 stars

Jay, a consummate professional

Jay, the installation technician was friendly, considerate, prompt and an absolute pleasure to meet... He represented OVO Energy incredibly well and should be congratulated for being such an asset to the company.

25 February 2025

Reply from OVO

Thank you for your kind words. We're delighted to hear that you had such a positive experience with our installation technician. We appreciate you taking the time to share your feedback, and we will be sure to pass your compliments along. ^Greg

Review of OVO


Rated 5 out of 5 stars

My experience was very positive. and OVO…

My experience was very positive and OVO operator, Mbali helped in a very understanding and efficient manner. Thank you to them for a common sense approach.

19 February 2025
Unprompted review

Reply from OVO

Hi Derek,

Thank you for your kind words! We're delighted to hear that you had a positive experience and that our operator was able to assist you in a helpful and efficient manner. We appreciate you taking the time to share your feedback.

Thanks,
Fariha

Review of JustPark


Rated 5 out of 5 stars

Permit presented pleasently.

Having planned, considered and then chosen my parking space, reserving and payment were straight forward.

On the day itself, everything was as described; electronic communication was clear and concise then meeting the very friendly lady who handed over the Parking Permit was a complete pleasure. Thank you to her.

I'd highly recommend this service and will likely apply to use the space/permit again.

12 June 2024

Review of Toolstation


Rated 5 out of 5 stars

Super service, stock available

What made my experience great was Pauline at the Ipswich Whitehouse Toolstation.
She has a full-on can do attitude and is only interested in helping... every time, thank you Pauline so much x
Tha branch has adequate parking, counter access, staff serving and stock choices.

9 February 2023

Review of YourParkingSpace


Rated 1 out of 5 stars

The instructions did not include enough…I ended up with parking fines

The instructions did not include enough description of the car park itself and, because of this, I parked in a different Barker Road B&Q car park and was given 2 x parking fines by the local council. They were utterly disinterested in my challenge so I had to pay £50.00 in additional parking costs (which is not how I conduct myself).
If the instructions had advised of multiple parking areas with the same name around the same building of an unfamiliar town I wouldn't have ended up paying nearly £93.00 out.
Not satisfied with YourParkingSpace communications.

28 June 2021

Reply from YourParkingSpace

Hi there Derek,

Taking a look, I can't see that this has ever been raised to the YourParkingSpace Customer Care team.

It sounds as if you have appealed this to the enforcement who have issued the ticket which does mean we haven't been given an opportunity to assist just yet.

Please do reach out to the Customer Care team and we'll be sure to have this revoked on your behalf if it has been issued incorrectly by the car park.

Kind regards,

Josh @ YPS

Review of DJ Superstore


Rated 5 out of 5 stars

Old fashioned service for modern hi-tech product.

I phoned ahead and received a professional and courteous response. Stock was available and put-by for my arrival 1 hour later. Covid-19 precautions were followed without issue and the transaction was smooth with a little conversation as well.
Old fashioned service for modern hi-tech product.
Until next time, thank you all at DJ Superstore.

27 December 2020

Review of Royal Mail


Rated 4 out of 5 stars

Quick & easy to register

Quite straightforward to register, good to have a password reminder, easy to navigate.

Bit pricey but purchase needed.

Thanks Royal Mail for your service.

13 June 2018
Unprompted review