Kevin

United Kingdom

Reviews

Review of J D Wetherspoon

Review of J D Wetherspoon

Review of Gift A Song


Rated 5 out of 5 stars

I thought I would create a song for my…

I thought I would create a song for my wife for valentines day. I could not believe the site created 4 versions of such a beautiful song, all very different. The lyrics are amazing we can't stop listening to all the songs. Fantastic value and a gift that will live with us for many years to come.

12 February 2026
Unprompted review

Review of O2


Rated 1 out of 5 stars

My saga continues

My saga continues so far without resolution.
1. Had a refund for overcharge on cancelled and was told my contract has been terminated as of the 3rd November...lied too by O2
2. They continue to take further payments from my account the latest was the 24th November even after they confirmed my account was terminated.
3. Under UK law I requested right to be forgotten but still getting calls. I state my legal rights and they put the phone down on you....great service not.
4. Telephone company that takes over 40 minutes to answer the phone, how ironic is that.
5. Call centres are bloody useless and never action the outcome of call and requests made.

Awful company, service....CEO needs to be fired.

2 December 2025
Unprompted review

Review of O2


Rated 1 out of 5 stars

Stay well away from O2

Stay well away from O2 cancelled my contract in July but they continue to take funds out of my account. Call centre is useless and keep cutting me off after being on hold for 30 minutes.
They also keep calling and hassling me about a new contract, I told them under GDPR regulations I have a write to be forgotten and my details removed so they can't do cold calls. Removing money from accounts without a contract is illegal and fraudulent. I waiting for a call back from them but I won't be holding my breath.
May have to go to small claims court to get my money back

29 October 2025
Unprompted review

Review of MandM


Rated 2 out of 5 stars

Purchased goods 3 pairs of trainers

Purchased goods 3 pairs of trainers. 2 fitted great the other pair is badly manufactured and can't get your feet in them as the arch area is way to small. What should you have to pay for returning items that are badly made and not fit for purpose.
Also the help bot is totally rubbish and just gets you frustrated, change and have real customer service

25 June 2025
Unprompted review

Reply from MandM

I apologise for the inconvenience caused by your order.

I have sent you an email now so we can look into this further for you.

Review of The Co-operative Bank


Rated 1 out of 5 stars

Been with this bank for 40 years plus

Been with this bank for 40 years plus, gone dreadful over the last 10 year and each year gets worse.
Just wasted over an hour being passed from one department to another. They haven't got a clue on customer service, advertising, website information.

Wasted over an hour on the phone with 3 different people, all clueless. one keep tutting,hissing,etc on the phone it was very uncomfortable. I like to be loyal but they are no longer viable in a competitive market place to stay with. Nationwide here I come a crypto friendly bank that have branches local you can call in to.

11 February 2025
Unprompted review

Reply from The Co-operative Bank

Hi Kevin, thanks for your review. I'm really sorry to hear about the experience that you have had. This certainly isn't the experience that we would expect any customer to have when calling and we would like to look into this further so that we can address the issues that you have raised.

I've sent a request via Trustpilot for some further information. Please respond to this request and we will arrange for someone to reach out to you.

Alternatively you can also send us a message on Facebook (https://www.facebook.com/thecooperativebank) or X (https://x.com/cooperativebank). Just quote 'Trustpilot' in your message and we will be able to link it back to this review. Thanks – Jack

Review of NOTINO UK

Review of Undercontrol


Rated 5 out of 5 stars

Top company to buy hot tub parts from

Needed an element for my hot tub and accidentally came across this company.
Top service from this company for fast processing of order and delivery of my part, thank you.
Exceptional service

17 September 2022
Unprompted review

Review of Omaze

Review of Omaze

Review of Tayna Batteries


Rated 5 out of 5 stars

Delivered on time as promised

Delivered on time as promised. Have a nice email before confirming order to double check order, which was a nice bit of customer service....well done Tanya batteries. Will definitely trade again

15 February 2021

Review of Wowcher


Rated 5 out of 5 stars

Supplier issue promptly dealt with

I had a problem with one of their photo canvas suppliers. Been trying to contact supplier for days without success. Contacted Wowcher and chatted to Gee who was very helpful and got a response from the supplier within hours and my items was delivered the next day. Thank you for your support Wowcher, especially Gee in customer services

30 August 2020
Unprompted review

Review of Yodel by InPost


Rated 5 out of 5 stars

Fantastic service

Fantastic service, some of the other delivery companies could learn them.Such Hermes,DHL,TNt all of which have been dreadful to deal with.
Driver was professional and engaging
Keep up the good work

25 June 2019
Unprompted review

Reply from Yodel by InPost

Hi there, thank you for the positive review. We appreciate it. Have a lovely day. Kind regards, Keenan