Absolutely appalling service
Absolutely appalling service, ordered some cycling overshoes for my wife for Christmas on 2nd Dec, size was wrong, no invoice in package for returns, emailed the company but no response, their telephone number 0800 197 2855 does not exist. Now I am stuck with some useless overshoes with no hope of a refund. After being asked for an order number today (14-01-2026) from Lovell Sports. I am unable to give the order number as there was no paperwork in with the goods.
After being told by Lovell Sports on 19th Jan that they would email me still nothing, today being 26th Jan !!!!!!! Apologies for last comment, just found email in junk box with a QR code to return boots.
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