Bravoc

United Kingdom

Reviews

Review of Lovell Sports

Rated 1 out of 5 stars

Poor customer service! …

ordered a pair of Adidas Terrex Trainers…. paid for quicker delivery.. Almost a week after they are being ‘packed for shipping’

I’m emailing asking for an update…. Next thing payment returned with no email or explanation etc.
Pretty poor C/S and terrible communication!
Also having to hunt their website for the contact form is a pain!

Update after Lovells reply-
Your member got in touch a week after the review was written and after i had sorted my refund 🫣🤣

1 November 2025
Unprompted review

Reply from Lovell Sports

Hello, thank you for your review. We are very sorry that you have not received your item. A member of our team was in touch with you via email to advise that the order was unfortunately cancelled due to the item being no longer available. We do apologise for any inconvenience. Kind regards, Lovell Sports

Review of Jet2holidays

Review of Smart Cellular

Rated 1 out of 5 stars

BEWARE!! Probably hands down the worst company I…

Probably hands down the worst company I have ever dealt with…..

Sent phone in at a ‘good’ trade in price, over mazuma etc…… that was my first mistake…. I then checked reviews ….. 😟

Was then like a set patter/ textbook series of ping pong emails full of excuses and Low ball / re- evaluation offers…
(£550 initial offer, regraded to £230!! finally paid £460!!)

Paid Royal mail return postage to get my phone back, Phew bullet dodged…. or so i thought! then it starts again! After constantly asking for RM Tracking…. the offer went up £238?! … after accepting and was told it would be paid by 1900hrs that day….
another week of pratting around…

To the point of issuing a Letter Before Action for Non- payment / Theft of Iphone…. Suprise suprise ….. paid that day!

NEVER AGAIN!! Pure Con!!! Beware!!

20 October 2025
Unprompted review

Reply from Smart Cellular

Thank you for sharing your detailed experience. We are sorry for the frustration and delays you encountered throughout the process, especially regarding the change in valuation, delayed tracking updates, and the time taken for payment.

Your feedback will be shared with our operations and customer service teams to help improve our communication and ensure a smoother experience for future customers. If you have any remaining concerns or would like to discuss your experience further, please contact us at sell@smartcellular.co.uk with your case details.

We appreciate your patience and the opportunity to address your concerns.

Review of Craghoppers

Rated 1 out of 5 stars

Dreadful….

Dreadful….. first order online….. nothing received!

had to get onto bank and do a chargeback …. ridiculous ….. days and days to try get sense out of customer service

Reply….. You didn’t ‘process’ any refund….. Chase was asked by me to do a chargeback!

16 October 2025

Reply from Craghoppers

I am very sorry to see that your order was not delivered and would like to sincerely apologise for the delay. I can confirm that a full refund for your order has now been processed. If we can be of any further assistance, please don’t hesitate to reach out — we’d be more than happy to help.

Kind Regards
Helen
Craghoppers Customer Services

Review of My Motor World

Rated 3 out of 5 stars

Products good and fairly priced…

Products good and fairly priced…
issue comes when spending almost £100 and the ‘free postage’ disappears only be charged a ‘highland’ surcharge when I live 4/5 hrs away from said highlands….. questioned it and fobbed off!

Reply to MOTORWORLD…
‘Strictly’ in the highlands?!
I live an hour or so from the M6 Motorway South of Glasgow!

Nevermind eh!

8 August 2025
Unprompted review

Reply from My Motor World

Thank you for your feedback and for highlighting this issue. We’re glad to hear you were happy with the products and pricing.

We apologise for the confusion regarding the “highland” surcharge. Delivery charges are automatically calculated based on postcode zones, and sometimes the system flags areas as “highlands” even when they aren’t strictly within that region. We appreciate you taking the time to question this and are sorry that our initial response wasn’t clearer.

We’re always looking at ways to make our delivery charges fairer and more transparent, and your feedback helps us with that.

Thank you for bringing this to our attention.

Review of Compare the Market

Rated 5 out of 5 stars

Great and easy process.

Great and easy process.. always use compare for the car and van insurance!

8 February 2025

Reply from Compare the Market

Hi there,

Thank you for your review. That's great to hear. We love hearing positive customer feedback.

All the best

Tauqeer
Customer Support Team
comparethemarket.com

Review of On the Beach

Rated 5 out of 5 stars

great help and service…..booked around…

great help and service…..booked around 6/7 times with OTB
silly problem (caused by me when booking!) sorted quickly and efficiently by Tayler!
many thanks 🙏🏼😎

6 October 2024
Unprompted review

Reply from On the Beach

We appreciate your kind words and are thrilled to hear about your positive experience with our team. We're glad Tayler was able to assist you so quickly and efficiently. We strive to provide exceptional service and we're delighted that Tayler was able to deliver that.
Have an amazing time on your next trip!
Monika - On The Beach 🌞

Review of UK Fuels

Rated 5 out of 5 stars

so far so good

Been with uk fuels for 3 months, so far so good!

Decent to deal with especially Craig (new business) and Rhys ( ongoing contracts)

Many thanks

22 February 2024
Unprompted review

Reply from UK Fuels

Thank you for your feedback, it is great to hear about the customer service you have received. We are pleased to hear about your experience so far.

Kind Regards,
UK Fuels

Review of Jet2holidays

Review of theventof.com

Rated 1 out of 5 stars

Typical chinese rubbish

Typical chinese rubbish, hiding behind an american domain/ tracking ….. total rubbish and a waste of money!

Also beware they add ‘shipping insurance’ as a matter of fact and then bullish!t saying you added it 😂😂

Refunded by PayPal 👍🏼

5 August 2023
Unprompted review

Review of Make My Blinds

Rated 2 out of 5 stars

Started off good….. But

Started off good, Blinds are reasonable price but more importantly do a longer width than most!
BUT that’s where it finished…. quality is ok, certainly not the best. took ages to arrive after chasing and chasing customer service, then broken weights as packed poorly! so back onto customer services… who don’t want to spk to anyone, all directed to be done online!

Oh and the discount codes didn’t work!

25 July 2023
Unprompted review

Reply from Make My Blinds

Hi,

I apologize for the inconvenience you experienced with our product's quality, delayed delivery, and customer service. Your feedback is important to us, and we're actively working on improving these aspects of our service.

If you have any further concerns, please don't hesitate to reach out to us at hello@makemyblinds.co.uk, and we'll be more than willing to assist you.

Thank you for bringing this to our attention.

Kind regards,
MMB Team

Review of Dreams

Rated 4 out of 5 stars

Poor experience....🙁

Paid over £1200 for a bed frame ordered online, never turned up on day given on Dreams order acknowledgement.... chased to be told there's no such order??? Money taken already, then totally ignored.

After spking again with customer service they sorted issues raised above

18 September 2022
Unprompted review

Reply from Dreams

Good afternoon

I am sorry for the issues you have had. I am happy to confirm that the issue is now resolved, and your order is fully delivered.

I have tried to call you to discuss this matter, however unfortunately there was no answer. I have sent an email with a suggested resolution I hope you will find acceptable.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Review of PLS Solicitors

Rated 1 out of 5 stars

dreadful experience

dreadful experience, were chasing them constantly throughout the purchase. money taken/ charged with no reason, had to call and ask why over and over.
now selling find out after 18months they haven't registered the Title with Land registry.... After being charged.... steer well clear!
Makes a hard job lots harder!

19 May 2022
Unprompted review

Reply from PLS Solicitors

Dear Customer 030675,
We are really sorry you have not been happy with the service. Please could you provide us with some more information. We would like to know your details and case reference number so we can investigate this for you. We have escalated your review to our senior management team.
Kind regards, PLS Solicitors

Review of Marks Electrical

Review of Healthier Weight

Rated 3 out of 5 stars

great start but as said poor aftercare

had my sleeve op in june with rishi singhal, was made a load of promises saying he'd see me after etc at 3 months and six months ...... up til now i've had 3/4 phone calls from the nurses. nothing else! not even blood test as promised in december.
op was good and recovered well, but dread to think if i'd of had problems!
made comment on FB page and was then foo-fooed as though i had understood all follow up procedure incorrectly!
PLEASE IMPROVE AFTERCARE as this is a main reason i came to you and not Basil Ammorri!

16 January 2017
Unprompted review

Reply from Healthier Weight

Thank you for taking the time to leave us feedback. We're very sorry to hear you've been disappointed with our aftercare and you were led to believe you would have further appointments with the surgeon. Our 3 month and 6 month post op appointments are with the nurse and you should have certainly had your blood test done at 6 months. I've spoken with our Patient Care team and they seem to be up to date with blood tests. If that is not the case I'd request you to call in to book your test. It's important that we know if we are not delivering an aftercare service you'd expect from us. You can call us free on 0800 073 1146.

With regards to our Facebook forum I'm sorry if we made you feel like that. Our Facebook forum is a patients' support group and it is not intended to raise any issues with any aspect of our service. We request that if you are unhappy in any way with your care you would contact our Patient Care Manager on 0121 693 4488 who will address your concerns.