I was trying to release equity from my house. I started the process in late October 2025 with Simon Labrow. We met and went through all the relevant checks. He told me it would take about 2 months I was told second week in January 2026. In February I got in touch with him to be told he was working on my case and would be in touch later that week.
I texted him again the beginning of the second week in March to be told he was extremely busy and would prioritise my case that day, so I said to proceed. By the following week after I had text asking for up dates and had no reply just felt I was being ghosted I informed him I no longer need his services. Still nothing
I find this service to be unprofessional rude and disrespectful
A waste of 5 months of my time
Lynne McElhinney