You can see why this company has so many 5-star reviews and scores 4.7 on Trustpilot. It takes its customer service seriously both in initial sales and, most importantly, after sales. Such an approach builds loyalty and a positive brand reputation. My dealings with them related to a seal for the bottom of one of their hinged-glass shower doors. The issue was dealt with very promptly, professionally and to my total satisfaction. I highly recommend Matki.