A few weeks after the sunroom and decking was installed, the edging of the decking had completely fallen away from two of the steps making it very unsafe. I had reported the issue on numerous occasions but three months later, I am still waiting for them to assess and repair. What I hoped to be a lovely place to sit and relax in has turned into an unsightly view and a hazardous walk to the garden. Whilst I continue to wait for a date for repair, a recommendation to improve their communication skills would not go amiss.