Do not give your money to these people.
Quality of products while being okay, customer service is absolutely terrible. If you have any problems whatsoever, they will fob you off even taking days and days and days to get back to you. A company that uses multiple names to do business should be avoided.
Reply from Riley Leisure
Dear Mr Kuji
We are very sorry to read your comments and we are disappointed to hear that you feel this way about our service.
Having reviewed our records, we are unable to find any recent correspondence from you regarding the issues mentioned. We always aim to respond to customer enquiries as quickly as possible — in most cases within 24 hours — and we certainly never intend to “fob off” any customer concerns.
We are very much here to help and would welcome the opportunity to look into this for you properly. Please contact us directly at:
otherenquiries@bce-uk.com
with your details, so we can investigate and resolve any outstanding issues for you as quickly as possible.
We take all feedback seriously and are committed to providing both quality products and professional customer service at all times.
Best Regards
The Riley Leisure team