One of the worst estate agents you can deal with.

a) first they talk nasty behind my back without putting the phone on hold.

b) then they showed me a house which they told me after the viewing it was under off and we couldn't offer on it anymore.

c) then they told me they will sort out a viewing on a property but there was a viewing before and if they don't show up we could have it. Sorry not second best.

Anyway, I would avoid going through this estate agent. Poor buyer skills.