I have several dresses from you, but won’t be shopping again
I have several dresses from you, and have earlier given a lot of very good reviews. Unfortunately the dress I got this time was not that good. I ordered before Black Friday to make sure that I had the dress before the holiday party in January, and the shipping was so good- even faster then normal. That means I paid full price for the dress. I wore it one time and now I can’t use it again. The dress I got have a brown corset with metal strings inside it. However, if you sit down and these bend - they stay this way leaving it to have a big bulk for ever. I can never use this dress again so I am very sad, because this dress was originally a show stopper. I really loved it. Hope that you will make changes in these material in the future so that this doesn’t happen to anyone else.
Reply from Dressmezee
Hi Hanne,
Thank you for taking the time to share your feedback.
We’re really sorry to hear about your experience with your latest purchase, especially as you loved it initially and chose it for such a special occasion. We completely understand how disappointing this must have been.
As we haven’t received any direct communication from you regarding this issue, our team have been trying to reach out to you directly so we can investigate this further and see how we can help, but we haven’t yet received a response.
We genuinely want the opportunity to look into this properly and discuss possible next steps with you. If you’re able to reply to our message, our team would be more than happy to assist further 💕
DMZ x