I received a text message stating that my packages had been delivered to my door. However, when I checked, they were not there. After searching around the building, I found that the boxes had been left at a different door downstairs, without checking the name on the door or confirming the correct delivery location.

While the packages were eventually found, this situation was concerning and could easily have resulted in loss or theft. I hope this feedback helps improve delivery accuracy and care in the future.