Review of Wrangler Online store


Rated 1 out of 5 stars

Warranty is crap

Purchased several pairs of pants in Nov 2025. By Dec 6, one pair had the fastener detached. I contacted Wrangler for warranty. I had to ship the pants back (rather than upload a photo) before they did anything. They then told me 4-6 weeks AFTER they received the return before they ship a replacement. Got a call from Fedex trying to deliver in Jan. No tracking number from Wrangler and package has never shown up. Called Wrangler this morning for tracking number and was told Fedex will try to deliver 3 times and then return to them. Company has gone to crap, uses crap delivery system, makes it the customer's problem, and apparently just attempts to make honoring their warranty such a pain that you give up.

14 January 2026
Unprompted review

Reply from Wrangler Online store

Dear Customer,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience was not as positive as we’d hoped.
Your review was posted on our European site, but don’t worry, we’ll forward your details to our colleagues in the USA, who will contact you shortly.
Wrangler eCommerce Customer Service