Review of Gianelle


Rated 1 out of 5 stars

Quality of the clothing was great but…

Quality of the clothing was great but didn’t suit the stock. I received my order on 19/12/25 and emailed them to say that I was returning it and it was accepted. My order was refunded by credit note on the 7/01/26 which I am really disappointed with. I completely understand that returns are within 7 days however the post office was closed over Christmas / new year and it states specifically that it’s to be sent by post office. A bit of leeway over the Christmas period should be considered. Now stuck with a £102 credit note and don’t admire any other pieces.

19 December 2025
Unprompted review