Terrible service
Terrible service. This is already the third time my bed hasn’t been delivered properly. Every time I’m forced to take a day off and wait at home the whole day, and each time the delivery arrives incomplete. I cannot say this is a good service or that customers are treated with respect. Instead, we are left worrying about our orders and wasting our time receiving each missing part on a separate day.
Reply from DB Schenker Sverige
Hi,
Thank you for sharing your experience. We truly understand that it is frustrating when your delivery arrives incomplete.
Please get back to us with more information about your shipment via the email we sent you.
Looking forward to hearing from you!
Felicia
Updated reply 12/1:
We have tried to reach you but unfortunately did not receive a response. Without more information it will be difficult to investigate your delivery. You are welcome to contact our customer service if your case is not resolved.
All the best!
Tina