Bought an aluminum suitcase for my daughter for Christmas. Even though Vaye were a little too optimistic in terms of delivery time when ordered, due to the Black Friday/Christmas rush, Vaye customer service was very responsive and helpful. Among other things they called DHL on my behalf, and it arrived the day before Christmas. It has just had its first journey to Dubai and my daughter is over the moon with it....You can't avoid a few scratches, even some small dents, when you are checking in an aluminum suitcase, but most of them you can easily wash off. I think I will order the black version of it for myself next!