Terrible quality item that can't be returned.
Terrible quality item and when I wanted to return, they told me I have to cover costs to return to USA, No warning if this on their returns page. They continue to mislead and refuse to acknowledge my point. Virtue signalling criminals. Should not be allowed to trade.
Reply from Live2live
Hey Kate,
Thank you for sharing your experience. We’re genuinely sorry that your order didn’t meet your expectations and that this left you feeling disappointed.
We want to clarify that Live2Live is a legitimate mental health movement. Our apparel is produced with an overseas manufacturing partner to our own specifications so we can reach people globally, and a portion of every order supports mental health awareness initiatives. That said, we understand that quality, fit, and clarity around shipping are extremely important, and it’s clear we fell short for you.
We would truly appreciate the opportunity to review your specific order and see if there’s a way we can help resolve this for you directly. If you’re open to it, please email us at info@live2live.org
and we’ll look into this personally.
With heartfelt appreciation,
Emmy – Live2Live Team