Review of ResMed


Rated 1 out of 5 stars

Confusing Service

I came into the Aspley store with my mom to get a trial machine. One of the staff served us — she mentioned she used to be a nurse, which sounded reassuring, but she insisted the pressure prescribed by Mom’s doctor was too high and set it differently based on her own opinion. She said she’d let the doctor know about the change, but our specialist wasn’t happy with this at all. It’s left us really confused, especially my mom, and it doesn’t feel right that the settings were changed without the doctor’s approval.

9 September 2025
Unprompted review