Absolutely run the other way from purchasing anything from this company. Their business appears to be very unorganized and processes, chaotic. Some of your orders are found on their app, some not. They told me tracking numbers are provided on their app, and they are not. There is rarely a tracking number provided, even though their emails state that you will be notified that something ships. You may get notification that it ships, but there is no tracking number in the email.

I ordered three items - three separate orders and they apparently sent it all in one box. $500 worth of items. Had I known that three items would ship together, I would have considered shipping insurance, given the value of the items, combined. This was three items out of 11 that I ordered. I guess I would have paid for shipping insurance three times? As it was three separate orders placed?

I emailed them on 9/12 and 9/20 to get status. Today, 9/21, I was given a USPS tracking number and told that all three items were shipped together. The tracking number showed delivered. I have not received the items.

Customer service might as well be done by a robot. There is no kindness or understanding. Or a concern that their product didn’t arrive. You have to keep on them to receive a response. And essentially, they do not demonstrate professionalism, seem to know to know what’s going on between their app and ordering off of other platforms that they sell on. Their responses very clearly showed that they do not care.

Stay far away - there are SO many more shops/options to purchase from. I honestly don’t see how this business is still going. I wished I would have researched them before purchasing. There are terrible reviews everywhere- look it up and read the company’s response to the complaints. Very telling.