Do not use this company as a collection point. The agent at Boulevard Tobacco, hyllie boulevard 4ba, 21626 Malmö is a thief. They refused to let me collect my delivery and demand I show a qr code when the website says I can show regular ID for collection. I never received the qr code to collect so I was waiting for it. 3 days later and still no notification and I check the tracking and see that my delivery has been "collected".

Clearly the agent decided to steal my delivery for himself and change the tracking as collected. Because if he refused collection without the qr code how could it be collected by anyone else. And I was still waiting for the notification with the qr code for collection.

Edit: Learn to read. The agent demanded the QR code and wouldn't accept anything else. Even when I showed the tracking page with the 4 digit number. Also no one from Schenker contacted me so obviously there would be no response.