Where is the customer service?
I've ordered from this company before and had no issues. However, this time it's been over a week since placing my order and I've still not received a dispatch notification. I've emailed numerous times as well as trying to contact them on messenger and Instagram, and I've not had a single response.
2 August 2025
Unprompted review
Reply from Pop Brush
We sincerely apologize for the inconvenience and understand your frustration. After checking our records, we can confirm that your emails have been received and our customer service has responded regarding your order status. Please rest assured that your order is being processed and will be dispatched shortly. We appreciate your patience and expect all communication to remain professional and constructive.