Postage claims to be £3.50 on the…
Postage claims to be £3.50 on the delivery page but is actually £4.99, thought I'd buy anyway then ask for a refund thinking any reputable business would refund the difference (it's £1.50 but £4.99 is superrr expensive for shipping!!). Didn't receive a response sadly, which is kinda offputting from a customer service perspective. Nice dress and speedy delivery though
Reply from Gianelle
Hey Alice,
Thank you so much for your order and taking the time to leave us a review!
Prior to checking out and selecting a payment method you can select a shipping method; the shipping method you had selected was standard delivery 2-6 working days advertised at checkout as £4.99.
Unfortunately once your order is delivered we are unable to alter the shipping method or refund any delivery costs!
We do apologise for any inconvenience caused!
King Regards,
Gianelle