Avoid long term contracts/subscriptions!!!
This company is VERY difficult to deal with.
Just wanted to purchase Machine and mask - but no, we had to take up a subscription contract as apparently cheaper.
What an absolute load of CRAP!
With weekly payments for machine and mask - we ended up paying more than double the original price.
To actually cancel this subscription proved to be a long to and fro process of why.
Eventually after many conversations at Resmed Norwest office, phone & online we finally managed to cancel the contract. But it was certainly made extremely difficult.
Have kept all conversations as proof just in case further payments kick back in - then straight to ACCC for sure.
13 March 2025
Unprompted review