SCAM
Ordered tyre over a month ago,said they were in stock,out of the blue I get a message that my order has been cancelled,no reason stated and I would be refunded,2 weeks later I still haven't received my refund, called them,was told it would be in my account within 24hr, still nothing. STAY AWAY FROM THAT COMPANY,as far as I am concerned they are thieves.
Reply from neumaticos-online.es
Dear Sabine Bosmans,
We sincerely apologize for the experience you've had with us, and we understand your frustration. It is unacceptable that your order was canceled without proper communication and that the refund process has been delayed.
To help us investigate and resolve the issue quickly, could you please provide your order number? We will ensure your refund is processed immediately once we have the details.
Thank you for your patience, and we look forward to resolving this matter for you.
Kind regards,
neumaticos-online.es